Dear woolongcha, We would like to thank you for saying with us at the Raphael Hotel Paris and for taking the time to share your review. We sincerely appreciate that you took the time to share your feedback as it helps us identify the areas that need improvement. We are deeply sorry that your room did not meet our usual hygiene standards and we would like to apologize for the inconveniences encountered. Please be assured that our general housekeeper is investigating your concerns in order to ensure our guestrooms and facilities meet the highest housekeeping standards. Thank you again for your review and we hope you will give us another opportunity to restore your confidence in us. Best regards, Fabrice Afuta - General Manager
Dear Guest, I would like to thank you very much for sharing your experience on TripAdvisor's website. We are so glad that you enjoyed your stay in Paris at Hotel Raphael. Your comments will help us to keep improving our quality of service. Be assured that your remarks had been take into consideration in order to avoid such incidence in the future. However, it's a pleasure to learn that it didn't spoiled your stay. Looking forward to having the opportunity to welcome you back very soon. With our best regards, Pierre FERCHAUD General Manager
Dear Guest, I would like to express my most sincere thanks for choosing the Raphael as your Parisian residence on your last visit to Paris and for sharing with us your experience of the hotel. I am delighted to read that you had a wonderful time with us and I have shared your lovely comments with the team. Looking forward to the pleasure of welcoming you back to the Raphael, I send you all my best regards, Olivier Fernandez
Dear tantanpapa60, Thank you very much for having taken the time to complete a review following your stay with us at the Raphael Hotel. We are delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back to our property next time your travels take you to Paris Best regards, Hotel Management
Dear JL-BA-CX, Thank you very much for having taken the time to complete a review following your stay with us at the Raphael Hotel. We are delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back to our property next time your travels take you to Paris Best regards, Hotel Management
Bonjour,
Nous vous remercions de l'intérêt que vous portez à l'Hôtel Raphael.
Notre hôtel dispose d'un parking privé avec service de voiturier, facturé 60 euros par tranche de 24 heures.
Nous restons à votre entière disposition pour toute question complémentaire et espérons avoir le plaisir de vous accueillir prochainement parmi nous.
Cordialement,
Hôtel Raphael
