Dear Kamome2014, Thank you very much for taking the time to review your stay with us on Trip Advisor. We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. We are delighted to learn that you had a positive experience with us and found the hotel convenient due to its location. However, we are sorry to read that some service interactions were not up to our standard. We will discuss this with our management team to avoid repetition in the future. In closing, I would like to thank you once more for sharing. We hope that we will have the pleasure of welcoming you back soon here at the Sheraton Amsterdam Airport Hotel. Warm regards, Paul Chevalier
Thank you for your review and fantastic feedback on your visit to Amsterdam and us. I am delighted to read that you found our hotel convenient due to its location and that your stay was perfect. I will discuss your feedback during our management meeting. I would like to thank you once more for your wonderful feedback and we look forward to welcoming you again in the future. Warm regards, Paul Chevalier General Manager
Dear Shiorie3, Thank you for your specific feedback regarding your stay in our property. We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. It is delighted to hear that you enjoyed our hotel. At the same time, I am disappointed to read that you experienced some inconveniences regarding the entrances of the hotel. I can assure you that I will certainly discuss these points with the concerned Head of Department. In closing, I would like to thank you once more for sharing. I hope you have plans to return to us one day. Warm regards, Paul Chevalier
Dear Astrid812, Thank you for sharing your comments regarding your stay at the Sheraton Amsterdam Airport Hotel and Conference Center. I am glad to hear you had an excellent time with us here at the Sheraton Amsterdam Airport Hotel. I am pleased to inform you that we do offer in-room coffee and tea facilities upon request. We would be more than happy to arrange this prior to your next arrival. In closing, I would like to thank you once more for sharing. I hope you have plans to return to us one day. Warm regards, Paul Chevalier
Dear Climber806174, We are most appreciative of your comment regarding your stay at our hotel. I am glad to hear you had an excellent time with us here at the Sheraton Amsterdam Airport Hotel. I am proud to read that we have contributed in making your stay a nice and memorable experience, and that you were impressed by the service delivered to you. Next to that, I am delighted that you found the hotel convenient due to its location and the public transport facilities nearby. Until we see you again I wish you all the best from my team and myself. Warm regards, Paul Chevalier
