Không ấn tượng - Hotel Barcelona Universal

Dear IanP2632,

I'm sorry to hear that your stay at the Hotel Barcelona Universal didn't meet your expectations. It's disappointing when a hotel doesn't live up to its rating and the guest's expectations.

Your feedback regarding the deposit and service charges, as well as the quality of breakfast, internet connectivity, and overall value for money, are valuable insights for other travelers considering this hotel.
It's important for guests to have accurate information about any additional fees and services when booking, and I understand your frustration if these were not clearly communicated.

Your experience underscores the importance of researching thoroughly before making a reservation, and it's unfortunate that you didn't have a positive stay.

If you have any more questions or need assistance with future travel plans, please feel free to ask, and I'll be glad to help.

Kind Regards,
Mercedes