Recently spent 4 days at the hotel, the location is possibly the main advantage, it’s a 10/15 min walk to the Sagrada Familia & it’s main metro is less than a 5 min walk, also taxis outside everyday if needed. The room was very outdated - browns & creams with no character at all, they do need an upgrade, no tea/coffee facilities in the room either - we never had breakfast as it was 16 euros each, when across the road facing the hotel you can get a breakfast deal including coffee for 4 euros. My main annoyance was the cleaners level of noise - it woke us up 3 times, it sounded like furniture was being moved - the hoover was being banged against everything in the rooms & the loudness was just disrespectful in my opinion - people have signs to do not disturb for a reason and the level of noise was ridiculous, it really could have been prevented. I’ve seen a lot of complaints about the cleaners & a lot of responses from the hotel - I highly doubt all these people are wrong, just a thought. The other staff were pleasant enough, the man on reception who greeted us was so helpful and drew on the map places to try/avoid & must see - I wish we got his name, he had a ring that said Barcelona… :) bar staff very nice. Two men at night were no help to anyone, swearing at each other and really just being unhelpful and uninterested to help anyone. We wouldn’t choose to return, purely because you go away to have a good sleep a good breakfast and expect some regard of respect & this hotel doesn’t cater for this, apart from a very small amount of staff - which again is wrote on most peoples reviews.
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