My sister and I spent a week at Black Rock Lodge and could have stayed even longer! During the planning phase and prior to our arrival, communications with the lodge, particularly with Jorge, was prompt, professional and friendly. The entire staff was amazing! Staff from housekeeping, the restaurant and bar, the concierges, front desk, maintenance, landscaping and tour guides were all so helpful and friendly. Whatever you want to do, they make it happen! Our main reason for visiting BRL was for the birding and it did not disappoint! We saw so many beautiful and unusual species, most within a few miles of the lodge. About half-way through our visit we went on a birding expedition with Isaias and he asked what we still wanted to see. We gave him a long list, thinking we were being unreasonable, but Isaias found us about 80% of the list plus many more we weren't expecting! We went on several off-site excursions and each time the guide was professional, extremely knowledgeable and well-spoken, explaining everything we were seeing. And spotting birds for us all along the way! We did the morning bird walk with Victor, canoed the Barton Creek Cave with Lloyd, explored the Mayan ruins at Xunantunich with Roque (and had a bat falcon fly over when we were at the top of the tallest monument!), kayaked down the river for lunch at Sweet Songs Lodge and a tour of the Belize Botanical Gardens with Lloyd, did a night drive with Henery, went to the Belize Zoo with Lloyd on our way in from the airport, did some hiking on our own and ended the week with massages by the river. It was heaven! The spring-fed pool is the perfect place to cool off after a hot day, followed by a frosty drink at the bar. The food was always delicious and healthy and the atmosphere warm and inviting. The entire property was very well kept and clean. Transportation to and from the airport was educational and on-time. Again spotting birds along the way! This is definitely a birder's paradise, but also an awesome place to just get away into nature and enjoy the peace of the jungle.