Having just got back from our second trip to this delightful resort, I'd like to echo the positive reviews that have been left recently. (And hopefully, redress some of the negative ones...)
I'm no connoisseur but I didn't find any watered-down beer, vodka or anything else. My wife tells me the cocktails were tasty and strong enough for her liking, the beer was cold and tasted fine to me.
We first visited some 10 years ago and had always planned to return. Like so many others, our booking was postponed a few times due to the pandemic. We kept it rather than getting a refund because we know how busy this resort gets - a testament to its quality, I feel.
Cleanliness is spot on with a veritable army of staff keeping the place looking good, the food and drink are plentiful and tasty - the a la carte restaurant is spectacularly good. But what really makes it is the staff. Everyone we encountered was polite, helpful and welcoming. There always seemed to be just the right amount of team leaders/managers on duty, too.
The buggy drivers, chefs, front-of-house staff and waiting team greeted us warmly each time they saw us; and this was in 34 degree heat!
Worthy of particular mention are the twins; Joy & Jean in the Beach Bar. They are more than waiting staff, they are excellent hosts and great ambassadors for the resort. If the resort manager reads this, please pass on our gratitude to them, they are a credit to your organisation.
Ignore the negative reviews, I have stayed in many hotels around the world and wouldn't hesitate in recommending this one to any one of my friends or family. We will be going back as soon as we can!