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Roving43338237446

Lots of great activities. The folks are very nice.

Reviewed May 13, 2024
They were on a lack of tissues (ex: toilet paper, napkins, etc). We had to ask multiple times for a roll of toilet paper, as we were out of it in our room. The food was repetitive and blend, but it's to be expected. There were a lot of activities, mostly dancing, that were very fun. The employees were very nice and energetic. They participated in the dancing, showing us how it's done and such. I would go again and am planning to come back in a year or two.
Date of stay: May 2024
Room Tip: When the resort is full, it is said that the food sometimes runs out at the buffet, so do not...
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Starfish Cayo Santa Maria, responded to this review
Responded May 13, 2024
Dear Roving,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,402)
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Reviewed May 12, 2024

Very Nice hôtel with Véry Nice poeples , kind , professionnal .make lot of Friends , Everyone aré so good poeple , Room service excellent , the beach was one of the most butifull that i have Seen!
Sure i come black really Soon 🤗 never miss nothing at all , great food , the servers was Véry kind and the animation crowd was awsome ! ❤️❤️❤️

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 865nathalieo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Director General at Starfish Cayo Santa Maria, responded to this reviewResponded May 13, 2024

Dear Natalie,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager

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Reviewed May 11, 2024

My two friends and I (aged 22) stayed at the Starfish Hotel in Cayo Santa Maria and it was beyond amazing!!! From entertainment to food to staff, we are incredibly satisfied. The staff are sooo nice and friendly and genuinely want the tourists to experience the best stay possible! We highly recommend this place :)

Date of stay: May 2024
Trip type: Travelled with friends
Thank adee i
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Starfish Cayo Santa Maria, responded to this reviewResponded May 11, 2024

Dear Adee,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2024

My friend and I stayed at starfish for a month in April. We had a wonderful experience. The rooms are cozy and clean & the beach is stunning, the entertainment staff made every day fun. Food was plentiful and delicious. The market is only a five minute walk away with plenty of souvenirs and restaurants as well as a disco that goes until late. It’s a great place to go to relax but also to spend your days dancing - depending on what you like. The staff is amazing and made it feel like a home away from home. I plan on going back in the near future.

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hayley b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Starfish Cayo Santa Maria, responded to this reviewResponded May 9, 2024

Dear Hayley,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2024

We had an amazing time at Starfish. The entertainment was awesome and worth the trip. Very clean rooms, the pool was outstanding, wonderful staff very polite and will help with anything you need. The beach was breathing the wait staff in the lobby bar were always there to replace your next drink. Can't wait to come back.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kat J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Starfish Cayo Santa Maria, responded to this reviewResponded May 9, 2024

Dear Kat,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2024

Had a fantastic time at starfish. Would definitely visit again. It is very beautiful here and the views are amazing. The staff here is also amazing and very friendly. They will do anything to make sure your stay is amazing. I celebrated my birthday and after mentioning it multiple staff celebrated for me. Definitely made a very memorable experience for us. Thank you to all the staff at starfish for making our stay unforgettable.

Date of stay: May 2024
Trip type: Travelled with family
Thank Riley M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Starfish Cayo Santa Maria, responded to this reviewResponded May 9, 2024

Dear Riley,

First of all thank you for taking the time to share your experience with us. We are very pleased to know that you had an excellent stay and that you enjoyed the various offerings and the beautiful Caribbean beach. Customer satisfaction is our main goal and knowing that our staff gave you a pleasant experience is the greatest reward. We will forward your thanks to the entire team, they will be very happy to hear from you. Thank you again for sharing your experience. We look forward to welcoming you back to our little paradise for another memorable vacation.

Best regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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