Stayed in interconnecting rooms in Carmen block for 11 days.
Anthelia is simply amazing. Attention to detail everywhere. The grounds are so clean, the pool area is so clean, the gardens excellently maintained. And considering the vast size of the resort, this is no mean feat!
We stayed b&b and the breakfast was the best we have ever encountered. We also ate at the pool snack bar and that was also very tasty and well presented. The cocktails are delicious. Never an issue getting sunbeds and the pool towel system works really well.
But, the single factor that sets Anthelia apart from others is the staff. Every single member of staff we met had a friendly smile and a greeting. Be that the maintenance staff, the house keeping staff or the many waiting staff, every single one of them went above and beyond to make us feel welcome and appreciated. It’d be impossible to name everybody individually but a special mention to Ines and Sara in the lobby bar and Ormond and Daniel in the pool bar (predominantly). And the head waiter at breakfast - wonderful gentleman who had a bright and friendly greeting every morning.
Our family agreed it was the best holiday we have been on and we had the most relaxing time ever. Thank you Anthelia, we will most definately be back!
Some things to note:
- my biggest “issue”. Our double room had no door separating the bathroom from the bedroom and the toilet door had frosted glass. Now, I love my husband….but neither he nor I want to see each other’s shiloutte while sitting on the toilet. Our children had a twin room next door which had a door you could close to separate the bathroom from the bedroom. Much more acceptable
- the resort is vast and it can take a while to get from your room to reception, a lot of walking
- our rooms overlooked the children’s pirate pool. Our children are now teenagers who like their sleep. Unfortunately a few mornings star camp would jolt them awake with loud cheery music as it got underway for the younger guests at the pirate pool. It wasn’t a massive big deal but I’d prob ask to be moved next time to avoid our whinging teenagers
- the hotel has a shop on site. It is extremely expensive and waaaaay overpriced for everything from soft drinks to suncream to books. Shop elsewhere.