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Lol.travel
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louandtone
North York Moors National Park, United Kingdom

Adults only little piece of heaven

Reviewed 2 weeks ago
Well, I'm not a hotel fan as I prefer self catering, however, this place was amazing. Great location, central in the marina. Superb staff. The room was perfect with a very comfortable bed. The pool area is outstanding. Day time activities are fantastic, in a non obtrusive way. The team, Lidia, Antonio and Alex are brilliant, funny and really good. Lidias paddleboard yoga is a must. The volleyball is addictive as it so inclusive. Anyone can play and trust me, I usually roll my eyes at pool entertainment. This was just the right amount with minimal noise the rest of the time.
Aocley touch at 4pm is the cava cart that comes around and the bar staff offer everyone a complimentary glass of fizz. There are also small canapés that come round during the day.
We only had breakfast, which was good with a large fresh choice to suit all needs, and an option to sit inside, or outside either overlooking the pool or the marina.
We paid extra to upgrade to a pool facing room, which I would say is the better option as the outside rooms face on to roads, all be it quiet access roads to the marina, but there will be drop off busses and mopeds.
Sandra serviced our room daily, from cleaning windows to a spotless bathroom everyday, the cleaning staff work tirelessly .
We have just returned home on the 7th July, we left at 7am, and we're given a packed breakfast come brunch to take away, simple sandwich and fruit and a drink, but its good to have for the airport.
Would I return....YES.
Even better being adults only. 18 +
The age ranges are from very young couples, to couples in their 80s, and families with late teen or 20s grown up kids.
Maybe a bit "tame " for some of the young couples,as it's a very quiet hotel, not the blaming music and pool parties kind of place. No smoking around the pool or public areas which is fantastic.
One little irk...recycling, there are a horrifying number of plastic bottles and cans in use around the pool, from the bar and also what people flaring from their room/supermarket...there is no where in the hotel to recycle these, that would be a very useful thing, and make the hotel even more eco friendly.

Well done team Valentin Star.
Date of stay: June 2024
Room Tip: Pool view room,
Trip type: Travelled as a couple
Value
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Location
Cleanliness
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Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this review
Responded 2 weeks ago
Dear guest,
You really dedicated some time to your generous review and on behalf of the whole staff at our hotel, we thank you so much.

I am delighted that your first experience of an adult-only hotel was such a positive one and that you were able to relax. How lovely to receive your feedback and see what a great time you had on holiday while staying with us.

It gives us great pleasure to learn you had a pleasant experience and that you enjoyed the fantastic location of our hotel.

It is wonderful to know that, thanks to the work of the entire team, we have managed to help you enjoy a magnificent stay. We will be delighted to share such kind comments with each and every one of them.

We hope we will have the pleasure of welcoming you for a stay at our hotel again soon. Please do let us know if we can be of any assistance with a future reservation.
Best wishes, the team at Valentin Star Menorca.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 2 weeks ago

Just returned from a lovely holiday at this excellent hotel. All of the staff were so polite and helpful and the food was of a very high quality. The location of the hotel is great and our room was very spacious. The cleanliness of the hotel is top notch and the large lagoon swimming pool is brilliant.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this reviewResponded 2 weeks ago

Dear Dave,
Many thanks for your fantastic review!
We're thrilled to hear that you had a lovely holiday at our hotel and found the staff polite and helpful. It's wonderful to know you enjoyed the high-quality food, spacious rooms, and our prime location. We take great pride in maintaining a clean and welcoming environment, so your praise for our cleanliness and the large lagoon swimming pool means a lot to us.
We hope to have the pleasure of welcoming you back for another excellent stay.
Best wishes, Joan Dols and all the team at Valentin Star Menorca.

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Reviewed 3 weeks ago

An excellent relaxing hotel with great food, a friendly and hard working staff, and attention to detail in all respects. Lovely location on the harbour within walking distance of a beach and the long distance walking path Cami de Cavalls. Would highly recommend. Particularly loved the complimentary glass of poolside Prosecco!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Caroline B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this reviewResponded 2 weeks ago

Dear Caroline,

Thank you for your wonderful review and for choosing to stay with us at Valentin Star Hotel.

We are delighted to hear that you had an excellent and relaxing experience with us. It's fantastic that you enjoyed our great food, the friendly and hardworking staff, and the attention to detail throughout the hotel.

We're thrilled that you found our location on the harbour ideal, with easy access to the beach and the Cami de Cavalls walking path. It's our pleasure to offer thoughtful touches like the complimentary poolside Prosecco to enhance your stay.

Your recommendation means a lot to us, and we look forward to welcoming you back for another lovely stay.

Best wishes, Joan Dols and all the team at Valentin Star Menorca.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Perfect adult only hotel. ALL hotel staff were friendly, helpful and always smiling. Plenty of choice of delicious food. Cleanliness of hotel excellent. Bedrooms spacious and would recommend paying the extra for a pool view room. Varied evening entertainment which were good.

Room tip: Room with a pool view is recommended.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wyn j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this reviewResponded 3 weeks ago

Dear guest,
Many thanks for your excellent review! We are delighted to hear that you found Valentin Star Hotel to be the perfect adults-only destination.
It’s wonderful that our staff’s friendliness and helpfulness contributed to your enjoyable stay.
We’re pleased that you appreciated the variety of delicious food and the high standards of cleanliness. It’s also great to know that you found the bedrooms spacious and recommend the pool view rooms. We’re glad you enjoyed the varied evening entertainment as well.
We look forward to welcoming you back for another perfect stay.
Best wishes, Joan Dols and all the team at Valentin Star Menorca.

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Reviewed 3 weeks ago via mobile

Stayed 10 nights in June from arriving first impressions were looked dated, checking in was flawless and were allocated room 123. A large room but also looked dated with a small patio leading on to garden separated from adjoining rooms by small walls. The road was noisy. Cleanliness was excellent and air con was the same. Food in this hotel is also excellent no complaints at all and huge congratulations must go to the chefs. Waiting staff were first class i mainly was attended to by rafael who was so polite and attentive it’s a 10 out of 10 hotel for me.

If I may just mention two things that irritated me.

A charge for eating your meal in outside area.

The wearing of long trousers for evening meal for us males was made to look ridiculous when some females wore shorts which were not suitable for a restaurant.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank topbob61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this reviewResponded 3 weeks ago

Dear guest,
Thank you for sharing your experience at Valentin Star Hotel.
We are delighted to hear that you had a Menorcan delight during your 10-night stay in June. Your praise for our chefs and waiting staff, particularly Rafael, is greatly appreciated, and we will make sure to pass on your compliments to them.
We are pleased that you found the cleanliness and air conditioning to be excellent and that you enjoyed our food offerings. Your kind words and 10 out of 10 rating mean a lot to us.
We also appreciate your constructive feedback. We will review the policy regarding the charge for dining in the outside area and the dress code for evening meals to ensure a more consistent and fair experience for all guests.
Thank you for your valuable feedback, and we hope to welcome you back for another delightful stay.
Best wishes, Joan Dols and all the team at Valentin Star Menorca.

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Reviewed 3 weeks ago

This was our second holiday at this wonderful hotel, it is adults only and so relaxing, the rooms are spacious and clean they could do with an update now though, they are well equipped and the beds are very comfortable.
The food is on another level and so much choice you would be hard pressed not to find something you liked.
The pool area is lovely with plenty of sunbeds and a few activities if you want to join in.
All the staff are friendly and very efficient, there are lots of bars and restaurants around the pretty harbour literally on the hotels door step, the hotel bar is nice but a bit on the pricey side and the entertainment is good.
All in all we had a wonderful relaxing stay and will be happy to return

Room tip: Book a pool room view if possible
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Postravellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Star Menorca, responded to this reviewResponded 2 weeks ago

Dear guest,

You cannot imagine what joy your comment brought to all of us. It is an enormous boost to our morale reading how much you felt at ease at our hotel.

We are delighted that you were able to enjoy a relaxing holiday and that our services, pool area, and room lived up to your expectations.

Thank you for highlighting the hard work of our restaurant and kitchen staff, who work tirelessly to provide delicious and varied menus to suit every taste

Hopefully, soon you can plan a getaway to this beautiful corner of the world again and enjoy a well-deserved vacation with us.

Best wishes, Joan Dols and all the team at Valentin Star Menorca.

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