My husband and I just returned home from the RDC. It was our 18th trip there and it is still an awesome place to visit. This was our first time back at the RDC since February 2020 and the start of Covid 19. Even though the resort was not at full capacity as it usually is, it did not take away from us enjoying another awesome and fantastic vacation there.
The management and staff at the RDC have done an outstanding job with the Covid protocols that have been put in place throughout the resort. Hand sanitizers are everywhere to be found throughout the entire resort. The rooms are cleaned extensively and are spotless. In the buffets and specialty restaurants you will find your silverware in a separate bag and all of the tables are cleaned and sanitized properly between seating’s ensuring a safe and clean environment in which to enjoy your meals.
The staff as always are truly amazing, helpful, friendly and bend over backwards to accommodate you. You will not find a nicer group of people and that is the main reason that we have returned to this resort time and time again. There are several staff members that have become like part of our family over the years.
This is not a five star resort but it does not present itself as such either. It is impeccably clean and the grounds and pools are very well maintained. As for the food at the buffets, no one will go hungry there. There is a lot of selection and wide variety to choose from. Don’t forget.....you are in Mexico so even if some of the items may not be to your liking...........like I said, you won’t go hungry.
There are some truly outstanding staff members who are such exceptional people that I would like to convey our heartfelt thanks and gratitude to: First to Yadira Ricardo at the front lobby..............Muchas gracias for everything that you do and have done for us. You are an amazing lady Yadira and we love you so much!!! We are so grateful for everything that you do to make our stay at the RDC so special. Thanks also to Karina Pastran, Guest Services Manager.............thank you so much Karina for all of your help and kindness. You are doing an amazing job as the new Guest Services Manager. To Marissa our outstanding and very talented housekeeper...........you are the best Marissa. Muchas gracias for all of the wonderful towel art. You are such a sweetheart! To our bartenders Leo, Alberto, Andres, Javier, Maby, Alexandra, Pedro, Victor, Ruth, Gabriel, Angel, Carlos and the other wonderful bartenders that served us during our stay..............Muchas gracias amigos!!! It was so great to see your smiling faces again. To our waiters and waitress especially Yenni, Marisol (three of them) and Vidal, muchas gracias for your excellent service and kindness!!!
Once again, we would like to thank all of the amazing staff at the RDC for making our vacation so special. It has been a pleasure to see you all again and an honour and privilege to be back in your country! We look forward to seeing you all again in January 2023. Muchas Gracias amigos! Peter and Veronica