My boyfriend and I stayed here, it was our first trip to Costa Rica. The resort overall was nice until the last day. We were departing in the evening so we packed our stuff that morning and kept it in the room until it was time to leave. We bummed around the resort until it was time to leave. Much to our dismay, when we got to the room our luggage was GONE!!! We checked with the front desk and they never moved. Panic ensued as out passports and EVERYTHING was in our luggage!!!! We are so lucky that my boyfriend had great attention to detail because he noticed dust on the bathroom sink that wasn't there that morning. He climbed on the counter and pushed up the ceiling and OUR LUGGAGE WAS IN THE CEILING!!!!!!! Staff had put it up there and thought what!? They could come back later and steal it?!?! It was SO SKETCHY! We told someone on the bus to the airport about this and they had their $1,500 CAMERA STOLEN from their room!!! This place was beautiful but so beyond sketchy. DO NOT STAY HERE!

This place is not all bad- I want to start with that. The night shows are fun to watch and are very well done. The monkeys and black sand beach was really cool. The food here was more north american and did not use as much cilantro as other places- we thought that a good thing. There are a lot of hills though and the rides were not as punctual or reliable as required.Our room had bugs on the floor at night- nothing worse then hearing and feeling the crunch under your foot we stepped on them Also, the bathrooms by the pool are not cleaned frequently enough and are really gross. I was unimpressed with the food when I had a piece of glass in it at the Mexican restaurant. The glass in my food is teh number one reason why I was not impressed- it really made me feel like this place was just not a clean and health conscious place.

This resort was perfect for my 5 day stay and I enjoyed my time here. The staff were all very friendly and the pool and swim up bar were super nice. I enjoyed the monkeys on the grounds and feeding them daily. The volcanic sand was a first for me as well. Overall, it was a great stay and I would love to return...