We have been staying at the Royal Grove since 1980, this will be our last stay. We usually stay for 1-2 months, this trip was only 3 weeks and we paid $1200.US a week, 3 years ago we paid the same total for (3600.US) for 2 months. You can no longer request a certain room number, you get what they give you. They no longer care that you are a repeat customer many times over. They have very helpful staff but that is not reason enough to stay there again.
PRO's:
Location
In Room WIFI
Friendly Staff
No resort fees ( yet )
Free safety deposit box
Laundry on site $1.75 wash $1. dry
Free to use beach towels (you must sign for them)
CON's:
Price$$$$$$ Rates have tripled in the last 3 years, ever since a management company took over the daily operations
Run down rooms (the whole hotel has a feeling of a bad hostel)
Stained curtains
Filthy room chairs
Filthy cutting board (every item in the kitchen had to be cleaned before use)
Old cooking utensils (knives were dull and had nicks in them)
Uneven elements on the stove (everything cooked on an angle)
Knobs on the stove did not have numbers, you had to guess the oven temperature
Every window is filthy
Built up dirt and dust on every surface
Bathroom baseboards were disgusting (see photos')
All other surfaces below eye level have never seen a cleaning cloth
Microwave is located on an outdoor side table under the counter, very awkward
I had to buy drinking glasses and sharp knives and the glasses (3) supplied were the 4oz juice size
Hallway noise , very loud door slamming and people talking at the elevator due to the huge vent in the main door which was open all the time
Most room still have the old air conditioners which are very loud
Only one elevator works, the other has been broken for years
Patio door lock nonexistent, a dowell was laying on the floor to be used in the track for security
The pool is in bad shape. Tiles falling off and just laying on the bottom of the pool, the steps into the pool are hazardous due to missing tiles and uneven cement
This is definitely not the affordable hotel it used to be. With a little searching we found a beautiful condo right across the street for $120.