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Ariel L
Los Angeles, California

Welcoming staff and great value

Review of Hotel Renew
Reviewed Mar 14, 2023
The staff is very kind and welcoming, the rooms are quite spacious and well-kept, and the other small touches (free beach accessories, lavender pouches at the front desk, complimentary water and newspapers in the lobby, coffee bar open early) show that the team at Hotel Renew sincerely cares about creating as much value as possible for a very affordable price. At night it can get a bit noisy due to the busy location, so light sleepers should keep that in mind, as there's not much the hotel can do about that. Overall I thoroughly enjoyed my stay and I'd happily return.
Date of stay: March 2023
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Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this review
Responded Mar 15, 2023
Aloha ArfRedman,
Thank you for the recent stay and review. We are happy our aloha spirit was shown during your visit. We hope to see you again very soon. Mahalo
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 13, 2023

Stayed 6 nights solo, great staff and the room was great size, big TV and it was super clean when I arrived. Staff were always extremely friendly. A block away from the beachfront and all requirements were a 5 min walk away. They offer car parking (fee) which was very handy. Would very much stay again.

Date of stay: March 2023
  • Trip type: Travelled solo
    • Value
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    • Service
Thank CRMimages
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this reviewResponded March 14, 2023

Aloha CRMinages,
Thank you for your recent stay and review. We are happy to hear you enjoyed your stay and welcome you back anytime. Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 13, 2023

We extended our trip and decided to stay on the other side of the strip, closer to Waikiki beach. After looking through all our options, we decided to go with Hotel Renew, it looked cozy, cute, and pink, what's not to love. Not only were the prices the best, the employees made our experience 10x better. Lance, the door greeter invited us in with such a welcoming smile and we always looked forward to running into him. We had come early hoping to drop our bags off, when we were invited for an early check in! The room was perfect for our group, not to mention the body wash, lotion, shampoo, conditioner set was amazing! We even took some of them home with us! On our check out date, we had a late night flight, the hotel was kind enough to let us leave our luggage with them while we went out for our last day in Waikiki. Upon returning from the beach, we were met with Lance the front desk who was so kind as to let us comfortably get ready for our flight in a room!! We headed to dinner and he even watched over our bags! Both Lance's were so great! Hotel Renew truly made our extended stay, late night flight, and the rest of our trip totally stress-free. Highly recommend for a homey stay in Waikiki!

Date of stay: February 2023
  • Trip type: Travelled with friends
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    • Location
    • Service
Thank Esther S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this reviewResponded March 14, 2023

Aloha A5710IOesthers,
Thank you so much for ending your trip to the islands with us! We enjoyed your energy and happy to hear you enjoyed our hospitality and stay. We hope to see you next time for your entire trip. Mahalo

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Reviewed March 12, 2023

The carpet smelled. The room was stuffy and odorous. The shower was dirty. I informed the front desk . The front desk staff said he will send someone to clean it but nothing was done. Disappointing. You can spend a little bit more and stay at the Hilton because the saving was minimal.

Date of stay: March 2023
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank oceantsai2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this reviewResponded March 13, 2023

Aloha Oceantsai2,
thank you for your recent stay and candid feedback. We will relay your concerns to the proper departments.
Mahalo

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Reviewed March 12, 2023

My two night stay was wonderful. My room had everything I needed and the staff was available for every need I had. I appreciate how great the staff there is and hope others come to the hotel for a great experience.

Date of stay: March 2023
    • Value
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Review collected in partnership with this hotel
Thank jennacarra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this reviewResponded March 13, 2023

Aloha Jennacarra,
Thank you for your recent stay and review. We are so happy to hear you enjoyed your time at our establishment. Great to hear the staff was attentive to your needs. We look forward to your next visit.
Mahalo

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Reviewed March 7, 2023

Just a block from the beach this was a great location at a fair price (though be prepared for a $25 resort fees and $49 parking PER NIGHT). The employees were all wonderful and helpful. There are complimentary chairs, towels, scuba gear and mats offered that we used every day. Plus there is a plethora of food trucks walking distance if you tire of the local restaurants.

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank eburge492204
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl Quon, Guest Services / Front Office at Hotel Renew, responded to this reviewResponded March 8, 2023

Aloha eburge492204,
Thank you for your recent stay and review. We are happy you found the use of our amenities and our employees to be helpful during your time with us. The food trucks down the side street are sneaky good and a true hidden gem for our location. We look forward to seeing you again. Mahalo

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