Fantastic hotel, great atmosphere. Beautiful big clean rooms. Only downfall is that the pool area is a little small for the size of the hotel so difficult to get a sunbed at times. Breakfast is awesome. Walking distance to beach and local shopping.
Dear A4669EVtammyp,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
The Management
Great location. Great hotel.Great breakfast and good value at $15. Lovely cool pool but this is because it is shaded on one 1/2 at all times of the day therefore not ideal for sunbaking. Can also be difficult to get a sun bed. All of this aside I would recommend.
Dear essentiallyhair,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
The Management
Great hotel, spacious rooms and exceptionally comfortable beds. The staff were so helpful and courteous it really added to our stay.
The pool and pool bar are great, even during busy times at the pool, we managed to get Sun loungers to relax on. Food at the restaurant, pool side and room service was great.
This hotel is in a great location very close to cafes, bars and shops and only a few minutes walk to the beach.
A big thank you to the security staff at the front of the hotel, for kindly helping us cross the road safely during peak hour heavy traffic.
Dear Claireandryan3,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
The Management
Friendly staff for solo traveller felt happy safe and comfortable the entire time. Great location easy to walk everywhere I wanted to go. I had the room with private pool, was fantastic. Definitely plan to stay here again.
Dear trudiw778,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
The Management
Nice hotel and great staff
Rooms are large and spacious.
The hotel is showing signs of age and lack of maintenance. Things don't work properly and things are missing in the rooms.
The doors and walls are dirty.
The towels being old grey and freyed is very disappointing and show a lack of care.
I would like to take this opportunity to thank you for choosing our hotel for your recent stay. We appreciate your time and effort in providing us with your feedback and we apologize for any inconvenience you may have experienced during your stay.
We are pleased to hear that you enjoyed our spacious and well-appointed rooms, as well as our friendly and accommodating staff. We take pride in delivering exceptional service to our guests and we are glad this was reflected in your experience.
However, we are sorry to hear that you noticed signs of age and lack of maintenance in our hotel. We constantly strive to maintain our facilities and ensure that everything is in working order for our guests' comfort and satisfaction. We value your feedback and will use it to address any maintenance issues that may have been overlooked.
We would like to assure you that we have a maintenance team in place to regularly check and repair any faulty equipment or facilities. Please do not hesitate to inform our staff during your stay if you encounter any issues, as we are always happy to assist and make your stay as comfortable as possible.
In the future, we are also planning to renovate and upgrade our facilities to provide a better experience for our guests. We hope that you will give us another chance to exceed your expectations in the future.
Once again, we thank you for your valuable feedback and for choosing The Magani Hotel and Spa. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.
Sincerely,
The Management
