Attended this hotel with about 20 other families for a wedding. During our stay two family members cars were broken into overnight while parked on there valet parking lot. Hotel would not assume any responsibility so they had to drive back without a window. Rooms and accommodations were wonderful otherwise
Thank you for taking the time to share your feedback with us about your recent stay, frankvasvasquez. We do our very best to ensure our hotel provides a safe, secure, and worry-free environment. We are going to investigate the issue and adopt whatever measures we can to ensure this does not happen again. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. Thank you again for sharing your feedback and we hope to have the opportunity to welcome you back once again.
As others have said, the rooms need some TLC. The faucet in my bathroom was difficult to turn off, the shower drips, the bed is comfortable but creaky, among other things. Age aside, it's clean and the staff are super friendly. Good location if you need to be downtown.
Msaprilludgate, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Very nice hotel, the lobby is luxurious, the housekeeping does an excellent job, next time I will come with my family to visit Indianapolis and I will stay at this hotel where I was very well taken care of.
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
Hotel was clean and nice. Zach at the valet was incredibly helpful and went out of his way to make sure I was taken care of. I had an injured arm and he made my life easier and less painful. Thanks Zach!!!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
The Hampton Inn was a wonderful base for my stay in Indianapolis. It included clean rooms with all the amenities I needed with easy access to all places around the city. The hospitality was great and the included breakfast was a wonderful lifesaver to start each of my days. The staff are helpful with both Bradon and Janesa being very helpful valets. I highly recommend staying here, no better value and convenience!
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
