The pillows are very nice, staff is extremely nice, the room as well as the bathroom was very clean also! Definitely recommend! 10/10 for the price, its not the nicest hotel I have ever been in but for the price I can’t complain! Will definitely be back soon!-Jackson Chaney

I stayed at the above Days Inn to attend my grandson’s graduation from Navy Boot Camp. The location is excellent being less than a mile from the Great Lakes base. The location is the best thing about this hotel. I arrived on the 23rd of November, around the 2000-time frame. During my trip from Florida to Great Lakes, my wife informed me that the hotel had already billed my credit card for the full amount of the charges. This, in itself, is very unusual. Upon arrival I asked the desk clerk about the full amount billing, and he stated this was normal for Days Inn. Having stayed at several very nice Days Inn across the United States, I had never been billed for the full amount in advance of my stay. I was also requested to provide a $50-dollar Incidental fee. I asked what this was for and was told it would be used in case there was anything wrong with the room when I departed. So, the hotel now had $558.16 of my money before I even set foot in the room. My wife spoke with a front desk clerk, Jay, on 3 occasions (by telephone.) I also had booked a room with two double beds as my grandson was going to stay with me during his time off. I was told all double beds rooms had been given out because I arrived so late mine was given to another customer. I think it is important to note I arrived by 8:00 pm. My room was to say the least a mess. The entry area had a large gap between the wood flooring entry way and the carpeted area you sleep in. (I have pictures if you want to insert them.) I stepped into the bathroom and found the caulking in the tub was discolored and the drain to be missing the stopper (I have a picture of the missing stopper) so if I wanted to soak in a nice hot tub of water, it would have been impossible. The water pressure was very poor, and the shower head sprayed all over instead of a direct stream as one might expect. Called the front desk to ask about another room, but no one answered. I turned the heat on in the room but found the unit did not work. I found the unit had been unplugged, after plugging it in, the unit came on but only provided cool air. So, I turned it back off. Climbed into bed, which was not comfortable. The mattress was very hard and the pillows were flat. After trying to utilize the only two in the room, I could not find a comfortable position. The next morning, I awoke to plenty of noise in the hallway, and a very cold shower. Even after trying to move the faucet to the hottest point on the dial. I went down for breakfast and found the dining area so crowded people were actually sitting out in the lobby eating. So, I skipped breakfast. When I returned that evening, I found cockroaches crawling through and around the sink basin area. (I have pictures of the roaches) I also found spiders crawling around the dresser area. Upon closer inspection, I was looking at the desk light and found that the lamp shade had rust all around the inside of the shade, which is unusual, unless of course the shade had been wet, to which the rust would confirm this hypothesis. (I have pictures of the shade) The next two days were much of the same. There was no housekeeping to speak of. No one entered my room, the trash was left in the wastebasket, the room was not vacuumed, and the dirty towels lay in the same pile I had left them in by the sink. To say the least, this Days Inn was and seems to be run with no concern for the customer’s comfort. I spoke to a couple of people, and they conveyed the same sort of problems in their rooms as I experienced. I have pictures of all the bugs/filth, etc which have been sent to Corporate HQ, not that they probably care.

Bare bones place to sleep (poorly). If you are looking for no frills and like a hard bed, this might be acceptable.

The heat was off in our room when we checked in and it was REALLY cold. The key cards and locks are really cheap and deprogram very easily. This was an issue for multiple families. Beds are very hard. The shower was dirty…pebbles sprayed from around the drain when I turned the water on. The shower had two options….either hellfire hot or cold. There was no way to adjust for comfortably in between. I like my showers hot and it was too much for me.

You can’t call to front desk from the room. The staff says hello twice and then hangs up because they can’t hear you. They are aware of the problem, but they haven’t fixed it. The sink isn’t actually mounted to the wall and it has a strange faucet adaptor that so drastically reduces water pressure that it is challenging to rinse after brushing or to clean your tooth brush after. Our three small towels were replenished daily, but literally nothing else was done during our stay….no trash removed and no beds made.

Worst of all, housekeeping entered our room twice before check out time without even knocking. Thank God I was already dressed after showering. Staff was polite, but not all that helpful. Likely because the owners aren’t making it possible to fix the issues. The front desk was often unmanned and there is no call button or chime, so you just have to wait around for that particular staff person (others can’t or won’t cover).

The only saving grace was being located close to base and a decent breakfast….just don’t take anything back to your room because they have signage that says they will charge you for doing that.

This may be your best option because of proximity or cost, but know what you are getting.