I was hesitant to rent a room at this lodge, because of its age. However, there were no other options when we were in town.

We were pleasantly surprised. We were greeted with very friendly staff. The exterior of the building is very dated, but well maintained. The interior was meticulously well kept and clean. The sheets appeared brand new. The mattresses were comfortable.

I cannot stress enough how clean our room was. It was cleaner/as clean as any 5 star hotel I've stayed in.

I highly recommend this hotel unless your like the other reviewer - looking at you "Dave M" - If you're that hard to please, uppity, and rude, do everyone a favor and keep your miserable carcass at home.

This is an older hotel, but I was so impressed with the room remodel. My husband and I had a room with two queens. The solid oak mission style furniture held all of our clothes. Six large deep drawers, and 3 shallow ones enabled us to unpack the suitcases and store them underneath the hanging clothes rack, with still plenty of room to hang our coats. The bathroom remodel was also well done, with granite countertops and a tiled shower, it felt like I was in a more upscale hotel. Two sections of hooks along the back wall and a rack for hanging skis accommodated everything, helmets, ski pants, extra coats, and of course skis. The easy walk to the slopes was just a block away, and the pool and hot tub were right outside our door.

I left my Yeti cup at the pool one night and didn’t remember till the next day. I could see it was no longer at the pool and I thought for sure it was gone for good. I called the front desk and explained the situation. By that afternoon Dave called me and said my cup was found and returned to my room. That’s the best part!

The outside entrance to our room was actually quite convenient, easy access to the pool and the few stairs to Daly Lane and Snowmass Village Transit. A few more stairs and you were at Snowmass Mall. It was a great location at a good price!

I cannot recommend the Pokolodi Lodge, here’s why: My roommate, who happens to be a Roman Catholic Priest, and I were booked through the Far West Ski Association from 1/29 to 2/5/2022. There were a number of disappointments as follows: First, no breakfast, although Tripadvisor reviews stated that they had a decent breakfast. The excuse was covid. Well, the FWSA had booked accommodations for over 200 people in various lodges, condos, and hotels at Snowmass. Except for the condos, all had breakfast. I guess Pokolodi used covid as an excuse to save money. Second, at check-in, the person checking us in was very abrupt and insisted on placing an upfront charge of $50 on the credit card. After some discussion, he removed the charge. This did not sit well with us. Normally, registering a credit card at check-in is to cover possible future charges. We had no charges during our stay. Third, one day the room was never made up. Fourth, and the most serious, our room was cold for the whole stay. On the first day we asked to have the heat increased to no avail, same for the second, third and fourth day. No offer was made to change rooms. We were told to verify that the room heater vents were open, --they were. Recycle the thermostat, --we did. They said they would check the furnace, --nothing happened. At no time could we get the room above 62 degrees, even with the thermostat set at 80 degrees. The fifth day was colder and we could not get the room warmer than 56 degrees the whole day. We were freezing! We complained again and finally the manager phoned and made some stupid excuses like the furnace is 65 years old and there was little he could do about it. Fifth, the charger for my cell phone became defective and I could not charge it. I wanted to phone my wife and tried to use the room phone. It would not work, so I asked for help and someone came to assist, to no avail. The phone would not connect to an outside line no matter what we tried. I assume this was to save money. (I was finally able to phone my wife with my cell phone after borrowing a charger.) Returning to my discussion with the manager concerning the heat, I never used any threatening or bad language (my roommate can attest to this), but I told him we were very unhappy and said that we were with a large FWSA group. I also said that I did not believe the hotel had a right to rent a defective room. He did finally offer to exchange rooms, after 5 days, but we were just leaving for dinner and that would have required gathering all of our clothes, skis and equipment which were unpacked to move and skipping dinner. Also, since the Pokolodi is a motel, not a hotel, it would have required going outside to another room, there is no elevator. Moving would have been a big job taking too much time, so we decided just to stay and tough it out for the final 2 days of our stay. After that conversation, the manager contacted the FWSA and complained about me, even threatening to have me thrown out of the hotel. That was the straw that broke the camel’s back. Who was the injured person here? Certainly not the manager. I have never, ever, experienced such despicable behavior. He was essentially accusing me of being a bad, unreasonable, complaining guest. As if it were all right to freeze in an inadequately heated room for a whole week. Instead, he should have apologized and perhaps even offered us compensation for our unpleasant stay. The cost of the room was over $400 per day, split between the two of us. One would think that for such a price the accommodations should be comfortable. They should have offered us immediately a different room; they did not. My advice is: do not stay at the Pokolodi, but do go Snowmass; the skiing was fabulous.