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Judy N
Glendora, California

A Lovely Historic Hotel

Review of Hotel Colorado
Reviewed May 22, 2022
It was a pleasure to have an opportunity to stay in a such a beautiful hotel that was built in the late 1800's. It felt a little like being in a history museum because of the photos and other information that was hanging on the walls throughout the hotel. The lobby took up much of the downstairs, with comfortable chairs to relax in and lovely, quiet places to read or people watch. Additionally, the landscaping is beautiully done and well-maintained. New owners are in the process of refurbishing the hotel...when we stayed, crews were busy working on the third floor. Probably because of that and the fact that the hotel was just reopening after COVID, the room rate was surprisingly affordable. I want to highlight Carol, the person working at the reception desk, who was delightfully friendly and a source of so much information during our stay.
Date of stay: May 2022
Room Tip: We stayed on the third floor and the view from our window was nice.
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Reviewed May 7, 2022

My state organization just finished our first annual conference since 2019 and Hotel Colorado helped make it such a fabulous return. We had originally planned to have this conference at this hotel a few years ago now but for obvious reasons that couldn't happen. The hotel team was so helpful in getting our whole plan moved and we very successfully put on a fantastic conference especially in the face of all of the problems we threw at them.

I want to give a very special shoutout to Danielle, Director of Rooms, who was so patient, helpful, kind, and BEYOND understanding as 100+ guests showed up with myriad problems due to state restrictions on travel and paying for stays. Some groups were prepared for their stay but most were not. You'd think that as professionals who are accustomed to being yelled at regularly, people in my industry would show some composure when they realized they had not done all of the things necessary to prepare for their reservation. Unfortunately that was not the case. Danielle worked with each of them showing them nothing but kindness, generosity, and professionalism despite some of the behavior. She went BEYOND out of her way to help resolve some of the issues, working well into the night on the phone with people who refused to cooperate. I can't say enough amazing things about how hard she worked to help everyone all while supporting her team. I'm very grateful to her.

Also a special shoutout to Sydni who was new to the job and got very quick training by being thrown into the deep end of the pool and still had a smile on her face after we threw pure chaos at her.

An important aside is that the rooms are very comfortable and clean and quirky in a really fun way that makes you feel like you're staying among history. I will absolutely be back.

Date of stay: May 2022
Trip type: Travelled on business
Thank chos667
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle McMillin, Guest Services / Front Office at Hotel Colorado, responded to this reviewResponded May 7, 2022

Thank you so much for taking the time to write us a review! We sincerely appreciate it! We will be sure to share your feedback with the team. It was a pleasure having your group stay with us and hope to welcome you back in the future!

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Reviewed April 24, 2022 via mobile

We had dinner at the hotel Colorado, and Luke was our server. I have trained a lot of servers in my life, so believe me when I say Luke is one of the most attentive, knowledgeable, and friendly servers I have ever experienced.
The food was fantastic, service impeccable, we will definitely be visiting again. Thank you very much Marcus, beverage manager, and Luke incomparable server.

Cheers,
LL

Date of stay: April 2022
Trip type: Travelled as a couple
Thank Llanger7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2022 via mobile

Our stay was amazing!
Carol is so wonderful, I felt like I’ve made a friend to come back to! She and I talked like old friends and found we share a birthday!
We had an awesome breakfast and Luke was just the icing on the cake! He made us feel like we were the only people in the hotel! He pampered us and gave us the best service ever!
We are definitely coming back to our newly made friends monthly!

Date of stay: April 2022
Trip type: Travelled with friends
Thank cristinaeA1952DO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2022

My husband and I booked what we hoped would be four days of peace and quiet. We booked a suite so there would be extra room for us to read and rest. The “renovations” now appearing on their website do not explain the fact that from 8am-6pm the walls are shaking as a result of continual pounding and drilling...no let up! After two nights we had to pack up to leave. Despite our concerns, no one from management could bother to reach out and offer an apology. The front desk team were very sympathetic and did reimburse part of our rate. However, it wasn't about the money, it was that we desperately needed the break and didn’t get it. Had we known the impact of the renovations on the guests, we would have chosen a different hotel.

Date of stay: April 2022
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1  Thank CPFC87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2022

We spent December 27 and 28, 2021, at the Hotel Colorado to celebrate our 50th Wedding Anniversary. The staff was fantastic from the front desk to housekeeping, to food & beverage service, to gift shop. A warm thank you and sincere appreciation:
Dinning room: Yatziri, Mayro, Jake, & Rui
Bar: Sara & Markus
Front desk: Michael Provenzano, and Carolyn.
We first got room 557 and when we expressed how 'tired' that room was after looking at it they learned we were there for our 50th and immediately moved us to 230 - The Roosevelt Suite. What a great room for our special time.
The holiday decorations were so festive and beautiful. Food was exceptional - breakfasts, lunches, & dinners. Snow falling with all the colorful lights was stunning.
I hope this note reaches the owners, the Melville family.
Service, advice, friendliness, laughter - all combined to make our visit and anniversary the best!!
We will be coming back!
Ruth & Larry Anna

Room tip: Book the 230 suite. Lovely and comfortable.
Date of stay: December 2021
    • Sleep Quality
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1  Thank I1308MJrutha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Provenzano, Guest Services / Front Office at Hotel Colorado, responded to this reviewResponded April 7, 2022

Thank you for your feedback Mr. and Mrs. Anna, we are delighted you enjoyed your stay! Please come back and join us any time, we would be so very happy to be able to provide you with exceptional service once again.

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