We decided at the last minute to take a little weekend getaway for Easter weekend. The place up the street from Inn Exhile that we usually stay was fully booked so rather than not come to PS at all, we decided to give IE a try. Won't make that mistake again. We should give it 1 star but give it a two for a couple reasons. See below for all the details.....

We called Friday morning and were told that they were almost completely full for the weekend and that we were limited to a "king suite" room. We said fine and went with it. When we arrived the man at the front desk was very pleasant and politely showed us to our room. Suite? I think not. Putting a mini fridge in a tiny hotel room does not make it a suite. At least it felt clean so we dealt with it. As the first afternoon went things were fine and there was really nothing notable to complain about. Then the first evening rolled around. First of all, the resort was a ghost town. The first night we were one of only 5 or 6 rooms we could see occupied. We know because we walked around the entire resort a couple of times and saw that there was nobody in most of the rooms. The crowd did pick up slightly on Saturday night but certainly not oversold with one room option kinda full. After my partner and I were sitting at the hot tub for a bit, I went to the front desk and asked the guy for two fresh towels. He didn't seem to be thrilled that I was asking for that, but he gave them to me anyway. About an hour later after a bit more time in and out of the hot tub, I went back and asked to exchange towels again. This time the guy at the desk was so unprofessional. He told me "we don't have a lot of towels and I'm not going to swap them 4 or 5 times for you tonight." I was shocked! First of all, you're a hotel. Second of all, you're empty. Give me all the damn towels I want if necessary. Either way, we were almost done for the night so it wasn't a big deal after that. It was just incredible unprofessional and inappropriate how he spoke to me, both in words and tone. The next day I brought the issue up to the nice guy at the front desk that initially checked us in and he was apologetic and assured me it wouldn't happen again. That night we went to swap towels and luckily there were no issues. Sunday morning was our last morning at the resort before an afternoon flight home. My partner and I were sitting around the hot tub enjoying some coffee and conversation from about 7am-9am. We sat there to witness a revolving door of drug activity in 2 of the rooms near the pool. The customers, the dealer, the decor, the runner.....it was just as tacky and obvious as it looks on TV. I was horrified and shocked that with the amount of cameras it appeared that they had around the resort, that nobody was taking notice of this drug activity. That was the final straw that assured me that we would NEVER return to this resort. At that point we were over the place, went to have some breakfast and then came back to pack and leave. The final tacky and unprofessional thing that happened was at checkout. Checkout time was 11:00am. At the strike of 11, housekeeping was knocking on our door. I opened the door and told him that we were getting ready to leave and would be out in 2 minutes. The employee walked into the room as we were gathering our belongings and starts looking around doing an inventory of the room while we are still in there. Checking the closet for the robes, looking at the pile of towels in the bathroom and making us feel like hotel trash. I travel for a living and at times have spent 200+ nights a year away from home in a hotel. I have NEVER had someone from housekeeping come in and behave in such an unprofessional manner.

In closing, again.....we really could give this a 1 STAR review. I very hesitantly gave it a two ONLY for two reasons.....most of the staff was friendly and the room itself was clean. I will never return and don't recommend this place at all. If you are looking for a hotel that is more of a drug infested bathhouse with round the clock accommodations, this is great for you. If you would like something more laid back, professional, classy and comfortable, please look elsewhere.

I recently stayed at Inn Exile for the better part of a week. I found the property to be well maintained, clean and quite peaceful. I found the staff to be friendly and helpful. The room, 801 in my case, was clean, well appointed and spacious. I was a bit disappointed to find out The Maze is closed, but I had a good time regardless. I would definitely stay there again.