This hotel promised to match a price we found on Expedia but actually charged us $100 per night more. We called to have them correct the price when the confirmation email price was wrong and were assured it would be corrected before we left on our trip. We also asked the desk clerk to confirm and correct the price when we checked in. We got verbal confirmation both times but should have asked for it in writing. Now they claim we agreed to the higher price and refuse to refund the $300+ we were overcharged. All this because we thought we were doing them a favor by saving them from paying Expedia a percentage.

We have been there before and would never have stayed there for the price they charged; it isn’t worth it. The hotel gets shabbier every year and the only thing they really have going is the location.

My daughter and I splurged for her birthday and each reserved a beachfront king room. We were so disappointed. The rooms are outdated and my screen door was broken and the drapes off the track. The rooms were clean and the beds comfortable. The first morning I told the front desk I had no hot water and she said she was not sure what she could do to help me. (I did eventually get hot water) The food at the restaurant was barely edible, cold and burned. The patio had a large column that obstructed the ocean view. Upon check out we discovered the original rate we were quoted was higher and we had an additional $170 in fees and taxes per night we were not aware of. Basically we rented two rooms for around $1800 per night. The third night we stayed in a beautiful ocean front 2 bedroom unit with full kitchen for $671 at the Pan Thai Inn. Definitely that will be our choice on our next visit which is in October of this year. When we checked out we tried to ask questions about the bill and the front desk said she could not help and would have management contact us- which no one ever did.

We came her 1/20/24 for a wedding. The hotel is being renovated and they never told the wedding party this when they booked the block of rooms. Some of our party guests and family could not check in because the room had something wrong in it-flooding etc. Others checked in and had no heat and it was quite cold and rainy. Our room had missing tiles in the bathroom, old beat up furniture and stained carpet. We could not traverse the entire floor as part of the hotel had been partitioned off. My son's room flooded, the "honeymoon suite" door to outside shattered, cousins had no heat. Yet, it was still quite expensive and the $35 for parking was insane. The location is excellent but I would try the other hotels. Do not go here if you expect better than motel 6.