Overall a reasonable resort.
However one big minus for us was our room, because for first time ever, we had no door on our toilet. We’ve travelled extensively to many countries together (Jamaica, Barbados, Italy, Thailand etc.) and we have never stayed in any hotel/resort without a toilet door separating the main room. Therefore we were very surprised and disappointed about this, having no privacy (you can hear everything your partner is doing in the toilet) and the smells from the toilet went directly into the bedroom etc. It is a really bad room design and if we'd known this in advance we definitely would not have booked this resort.

No ironing board was available for the room, we had an iron but they don’t provide you with an ironing board.

The beach was cleaned every morning, it was fairly quiet and with plenty of loungers. The sea was moderate to rough for the whole 2 weeks, never calm.

The pool was busy with a DJ playing music everyday and foam parties. Service at the bars was reasonably quick.

The biggest problem was that there were no NO SMOKING areas at all. People smoked all over the resort, stinky cigars and ordinary cigarettes. Therefore as a non-smoker you had to sit next to smokers and breathe-in the filthy smoke from them.

The food was great in all the restaurants except the sushi restaurant, but even that wasn’t too bad. We found the food in the main buffet restaurant was excellent everyday.

We were asked to attend a meeting regarding joining the Diamond Club. We were extremely shocked and disgusted at how were treated at the end of the meeting. The sales staff were rude and ignorant, almost shouting at us to try to get us to buy the membership. We said "No Thank you" numerous times very politely and said we were going to leave the room. Then we were told we could not leave the room until we'd spoken to someone else. How dare they treat us like this! They should be ashamed of themselves. The second man who tried to get us to buy the Diamond membership was even worse, far more aggressive and far more ignorant. They kept asking for reasons why we didn't want to buy the membership. I wouldn't have bought an ice cream from that man. He should be fired. He was rude, loud, aggressive, unintelligent and disrespectful to me and my wife.

If you are invited to go to a meeting to tell you about joining the Diamond club, we recommend that you do not go. The experience ruined our day and left us feeling really negative about the owners of this resort.

What a great atmosphere. People coming from different places around the world and enjoying time together in a place covered in pools, bars and just steps away from the beach...playing games, dancing, dining and drinking like old friends.. What more could you ask for??
Friendly staff. Always looking to help when we wanted to do an excursion (14 people can make it hard to accommodate) and always keeping our cups full😂 We had a couple favorite bartenders!!
The entertainment was great even the fitness group! Lol. The vibe team was the hardest to say goodbye to. They were so much fun to talk to and kept everyone entertained.
The rooms were spacious no matter what level of room you got.
Here are the reasons we gave it a 'Very Good' and not an 'Excellent'
Club Excite was hard to be excited about... After the nightly entertainment most were sure to go there but didn't stay long... TOO HOT!!! Not enough circulation of air.
And then the bedrooms didn't feel cool enough when it was time to sleep.
The buffet was great so many options and flavors. The restaurants were ok. Some flavors seem to be missing there, ex. Italian restaurant.
Overall... We are home now, and miss every bit of this place. Definitely a place we would love to go back to.
Give it a chance. You will enjoy yourself.

Punta Cana Royalton Chic, their Housekeeping and ”Security Staff” … one of the two have shown themselves to be PREDATORS ON THE PROWL!!!!! We are victims of theft, our bags were riffled through and 7 bank cards were stolen! The gremlins with no regard of the harm caused, not only stole our cards, but brazenly called Bank of America in an attempt to have my password and sign in info changed because they could not access my online banking!!! The manager of PC Royalton Chic placed the blame for the theft on us because the items were not in the safe. Mind you, security has access to the safe! They were at the room next door to ours banging on the door latch when we left for dinner, 13 minutes later our cards had several attempts at charges. Royalton management response” Wait 72 hours for an investigation, we check cameras. My response, annnnnd then what, what can I expect ?????? Them, we wait, so pretty much NOT A D@MN THING!!! Avoid coming here, there is NO THRILL and Definitely not worth your Time and Money!!!! The temptation based on the conversion of our currency to theirs is why they prey on Americans!!!! Be SAFE, AVOID THIS RESORT ROYALTON CHIC PUNTA CANA, try Cancun Royalton it is the very essence of a Memorable VACATION !!!!!

Royalton Chic PUNTA Cana Management, You Lose, the Disrespect and Dismissive treatment of your guests is, to put it Mildly- Unacceptable and Juvenile!!!!