Kevin, Chanel, black pantera, chocolate and the team had activities poolside to keep the crowd active and entertained. We had fun with water aerobics, poolside dancing, and other activities. Negrete and Sandy played music keeping as all in time.
Dear kellymO2001IJ,
We owe you our gratitude for making Dreams Royal Beach the destination of your trip. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. We are very pleased to hear you enjoyed your stay with us. Thank you so much for pointing out the staff and some of the features we offer.I am glad to hear that the staff was so attentive and efficient. I am very fortunate to work with the best in the business.
Hopefully, we will be welcoming you again in the near future.
Best regards,
Vythalis Muñoz
Hotel Director
Let me start by saying that this resort is truly outstanding. It is not overwhelming large and the state of the facility is top notch. The rooms are spacious and well decorated (could use a few more charging outlets), the pools are always clean, warm and supervised by life guards. The drinks are great—best is of course the coco loco, and the staff is amazingly polite and caring. You cannot hope for more attentive folks around who truly cared for you to have a good time. The Dominican people are just a joy to be around and I cannot say enough good things are about our staff at the Preferred Club (we loved the access to a more private beach and pools) Raquel and Jean Carlos, the staff at the restaurant Thomas, Raul, Carlos R, Ernesto, Angel. At the pool we had the best service by Leticia and Luis and Raul at the towel desk was joy to greet in the morning. The beach is wonderful, the sand is as fine and white as sugar and the climate is amazing. This truly was a five star experience for us and we appreciate all the meticulous attention to cleanliness and protocols in place to ensure we enjoy our stay despite the challenges of COVID. We will definitely come back—the Dominican and its people now has a special place in all of our hearts.
Dear elzai,
We appreciate you decided to stay at Dreams Royal Beach for your vacation. Thanks for your kind review and the valuable time you invested to share your comments and thoughts with us. We’re thrilled you had a wonderful stay with us and enjoyed all of the wonderful perks of staying at the hotel.
I am pleased to hear that our amenities, efficient and pleasant service, and modern-inspired suites were instrumental in making your stay an enjoyable one. Thank you for your kind words about the team. The team takes great pride in looking after our guests and they will be delighted to hear your positive comments too!
I am glad you enjoyed our redesigned rooms as well and we cannot wait to welcome you back during your next visit.
Best regards,
Vythalis Muñoz
Hotel Director
Dream vacation!
We recommend: 1) Take advantage of the kayaks & sailboat. 2) Best lunch is at Tides Grill. Start with fresh local fruit while Chef Eduardo makes the tastiest fish skewers. Sit overlooking the ocean & Nelson will take great care of you. 3) Waiting for a table at dinner? Make a cheese plate at the buffet & get an excelente cocktail from Ignacio at the outdoor bar.
Best part of the preferred package? Eduardo, our butler. Always available to help with a smile. Made our stay A+ 1) He helped with an anniversary surprise by sending chocolate-dipped strawberries & champagne to our room. 2) We told Eduardo we wanted to taste more Dominican food, so he enlisted Chef Ramber to cook a perfect lunch: traditional sancocho stew & tres leches for dessert. Chef Ramber's effort really showed!
Overall, the staff made the trip amazing. The attentiveness, cleanliness, & security is top notch, (except the mangroves could use a cleaning). The hosts at the restaurants were great (Anai Liz, Pamela, Altagracia, Yomayra), the staff at the buffet was helpful, the waitstaff made every meal fun (Felix, Juan, Cesaria, Luis, Raul, Ismael), & Jeffry was always on point with our pool drinks!
Feedback to AMResorts: Embrace everything the DR has to offer & showcase it! The Dominican food that Chefs Ramber & Eduardo made was delicious. (The Italian, Asian Fusion, & American Grill was meh.) We loved the Dominican performance at the beach, which was more interesting & unique than the night shows.
Dear thehilamonster,
We appreciate you have chosen Dreams Royal Beach for your trip. Thank you kindly for taking the time to submit your review following your most recent stay with us! We’re thrilled you had a wonderful stay with us and enjoyed all of the wonderful perks of staying at the hotel.
We truly appreciate your recognition of our colleagues and the important measures we have taken in order to make your stay safe and comfortable. We are very proud of our employees and are indeed fortunate to have such people working with us. It will be my pleasure to share your comments with our entire team and in particular, those named for their excellent service and special touches.
We look forward to welcoming you back in the years ahead.
Best regards,
Vythalis Muñoz
Hotel Director
We spent a week at the Dreams Royal Beach and it was exceptional. The resort and pools were beautiful. The staff at the resort were so friendly and nice. I want to thank our butler Jean Carlos for everything that he went out of his way to do for us. He would ask us everyday how things were and if there was anything that he could do for us. He was so very nice and it was great getting to know him. We want to also thank Omar, our pool area bar boy. He was awesome and took such great care of. Our stay at this resort was amazing because of the service that we received. The food was very good, especially at Oceana and the service at all the restaurants was great too. Wonderful resort!!
Dear dbentzer,
Thank you for choosing our hotel as your holiday destination. Thank you kindly for taking the time to submit your review following your most recent stay with us! We’re thrilled you had a wonderful stay with us and enjoyed all of the wonderful perks of staying at the hotel.
Thanks a lot for your kind and sincere appreciation of our facilities, services, gastronomy, and the warm attitude of our team. My team and I strive on providing excellent service and culinary experiences to ensure our guests have the most memorable stay. I will be certain to pass on your kind comments to our colleagues.
We look forward to receiving you again in a future trip.
Best regards,
Vythalis Muñoz
Hotel Director
Amazing vacation. The people are wonderful. I met many friends that gave me the best service. Bar tender William and Euclides and my other friends from the entertainment team junior, dark chocolate, and Kevin made this trip memorable. They are so kind and the weather is beautiful!
Dear 991walkerr,
We owe you our gratitude for making Secrets Royal Beach the destination of your trip. Thank you kindly for taking the time to submit your review following your most recent stay with us! We are glad to hear you had such a great stay with us and appreciate your business very much. It will be my pleasure to share your comments with our entire team and in particular, those named for their excellent service and special touches.
We encourage you to honor us again with another future visit. We are all more than willing to serve you again.
Best regards,
José Maria Pérez
Hotel Manager
