It is one of the worst Intercontinental hotels I have stayed in for the following reasons: When I arrived at 0300 p.m. the rooms was not ready, and it was not according to what I requested. The water sports company was never professional, I complained to one of responsible persons but he says, that company isn’t affiliated with the Intercontinental Group.
The only best things in the hotel are staff and breakfast.
Dear Mr. Khalid,
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit. Your comments are invaluable to us as they help us improve our services for future guests.
Firstly, we apologize for the delay in providing you with your room upon arrival and for any discrepancy from your requested preferences. This does not reflect the high standards of service we strive to maintain, and we regret any disappointment caused.
Regarding the water sports company, we regret the misunderstanding. Please note that they are not affiliated with the Intercontinental Group, but we understand your frustration and have taken note of your concerns to address this issue accordingly.
On a positive note, we are delighted to hear that you found our staff and breakfast to be exceptional. We will be sure to pass along your compliments to our team, as they take great pride in providing excellent service to our guests.
Once again, we appreciate your feedback and apologize for falling short of your expectations in some areas. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.
If there is anything else you would like to discuss or if you have any further feedback to share, please do not hesitate to contact us directly.
Warm regards,
The restaurant has a wide variety of options for food and their customer service is top notch, all of their workers are very kind and respectful, especially Mohammad Saleh. Definitely recommended. All in all the restaurant is amazing and is suitable for all occasions.
Dear Valued Guest,
Thank you so much for your wonderful recommendation! We're delighted to hear that you enjoyed our wide variety of food options and experienced top-notch customer service during your visit. Mohammad Saleh and our entire team strive to provide a welcoming and respectful environment for all our guests, and we're thrilled that they made a positive impression on you.
It's fantastic to know that you found our restaurant amazing and suitable for all occasions. Your feedback means a lot to us, and we look forward to welcoming you back soon for another enjoyable dining experience!
Warm regards,
it was a wonderful time that I spent with family at such a lively place
All of the family liked the location and the place especially the smiling helping staff of the hotel.
Also the food was great
location of the hotel near many services, stores and recreational activities.
just loved it
Dear Valued Guest,
Thank you for sharing your wonderful experience at our hotel! We're thrilled to hear that you and your family had such a great time and enjoyed our lively atmosphere. It's fantastic to know that everyone liked the location and especially appreciated our smiling and helpful staff. Providing exceptional service is our top priority, and we're delighted that our team made a positive impression on you.
We're also pleased that you enjoyed the food and found our location convenient with easy access to various services, stores, and recreational activities.
We look forward to welcoming you and your family back for another enjoyable stay with us soon!
Warm regards,
The staff is very friendly,,, best restaurant BeachFront, Mohamad salah and Mohammad Nimer are the greatest, friendliest and the most professional staff you could ever see in a family trip…they were patient and treated the kids very well, the service was excellent
Dear Valued Guest,
Thank you so much for your kind words and for choosing Beach Front for your family trip! We're delighted to hear that you had such a fantastic experience with us. Mohammad Salah and Mohammad Nimer are indeed outstanding members of our team, and we're thrilled that their friendliness and professionalism made such a positive impact on your visit. It's wonderful to know that they treated your kids well and provided excellent service throughout your time with us.
We appreciate your feedback and hope to welcome you and your family back to Beach Front soon for another memorable dining experience.
Warm regards,
Everything is perfect , food , service ..
Maya and Areej were very nice and did a beautiful things with their positive vibes👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Dear Valued Guest,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that everything was perfect for you, from the food to the service.
Maya and Areej were delighted to receive your compliments. Their positivity and dedication truly shine through in their work, and it means a lot to us that their efforts made your visit memorable.
We look forward to welcoming you back soon for another fantastic experience!
Warm regards,
