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About
4.5
#6 of 84 hotels in Aqaba
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Perfect for Red Sea holidays and business trips with a private sandy beach lapped by turquoise waters. Luxury guest rooms with balconies overlooking a lagoon-style pool. Outstanding restaurants offer various settings that vary between elegant and smart-casual. Explore this region with the assistance of our concierge, who can arrange activities such as snorkeling, diving, and day trips to Petra. Downtown Aqaba is a short stroll away, and King Hussein Airport is a 15-minute
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
InterContinental Aqaba (Resort Aqaba), an IHG Hotel
3,077 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The InterContinental Aqaba, an IHG Hotel, charms many guests with its inviting atmosphere, despite some calling for updates and non-smoking areas. With its comprehensive amenities, including diverse dining options and beach access, the resort is popular among travelers. While opinions vary, with some noting service inconsistencies at breakfast, the overall value is recognized, especially for its inviting pool.
Room experiences are mixed, with praise for cleanliness but some criticism of dated features. The staff generally receives accolades for their attentiveness, though occasional delays are mentioned. The hotel's prime location near the city center and the Red Sea is a highlight for guests seeking both convenience and tranquility.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Comprehensive
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Great hotel great people great beache. I went to intercontinental hotel Aqaba for one night escape for me and my family for relaxation we stayed in connecting rooms for one night had dinner and breakfast at hotel. Staff was excellent and just made our holiday wonderful. Specially Mais and Ahmad at the reception and Mohammad at restaurant. Rooms we good overlooking beach and pools. Breakfast was just right but I didn’t like the heavy coffee which was very important to me. I really recommend intercostal for a vacation in Aqaba it’s the best.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:It’s a great but noisy beach. Ask for room overlooking the beach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jul 8, 2023
Dear Jeries, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Director of Guest Services
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The staff were always friendly and helpful. The room including the bathroom was spacious and clean with a wonderful view over the pool/beach/sea. The breakfast buffet offered something for everyone. The concierge answered our questions promptly before our arrival and organised several drivers for day trips for us. The hotel became very busy over the Arabic weekend (Friday/Saturday). The private beach had plenty of shade huts, but the constant raucous music from the boats was annoying. The spa area was small, but well kept. We had to call housekeeping almost everyday as the cleaner always forgot something or other - new towels or clean glasses. I would categorise the hotel as a 4 star hotel.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samik1356, Manager at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Mar 9, 2020
Dear tassieBerlin, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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When entering the lobby you can't ignore that smile asking what would you like, making you feel like you was there the day before. When going to the front desk you will see Mr Omar wrekat with that wide friendly smile making sure that ur reservation is all set just the way u want, an amazing room service will surprise you every single time you walk in your room to find as if it was never been used. What ever the taste you Wana try.. Extraordinary chefs they have
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samik1356, Manager at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Mar 7, 2020
Dear shapsoughe123, Warm greetings from InterContinental Aqaba Resort Family, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your visit with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. It's something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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I am a member of the IHG club. A platinum card holder to exact, which means I have regular visits to different intercontinental branches all over the world at least 4-5 times a year. I can most definitely tell you this has been my worst experience with intercontinental so far. The service was terrible. When having breakfast there was only two waiters throughout my 5 days stay on the entire floor and you would need to take a minimum of one hour out of your morning every day to have breakfast. I was staying in a double twin room which implies that two people are staying in it but housekeeping made sure to only provide me with one towel every single day. So disappointed with the service and was expecting a lot more from intercontinental but from what I can tell they are still not doing too well with their reopening after corona and need more time and organization to adapt with our current circumstances. Find attached a picture of what my eggs benedict looked like the first time I ordered them and how they looked like on a nearby table. Showing how inconsistent they are
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samik1356, Manager at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jun 30, 2020
Dear miras442, Thank you for your review. Such reviews are extremely valuable to us, as we strive to improve with each and every stay. We were regretful to learn of your concerns with the breakfast experience , and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed. Please feel free to contact me at sami.kamal@ihg.com so I can provide additional assistance and get more information. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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Hotel cleanliness in general was awful, dust is everywhere, same for the pool that was full of debris and dead insects, was a bery bad experience given the extremely high prices compared to anywhere else on the world, no activities that you can do which is very boring for adults. The beach restaurant had very limited food options and is extremely overpriced- 20 dollars for a burger!! Come on, i can dine in Burj Khalifa for less than that! Staff are good but yet they dont have the right customer care services and u dont feel welcomed as in other places, food is not allowed even if u r getting it for ur kids! Guests are not allowed even if they are stayin in a near by hotel and they only come to visit and not to swim or use any of the obselete facilities u have... in general, never coming back.. too much money for no service at all.. and yes, the breakfast was also terrible btw...
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jul 12, 2020
Dear Wisqu, Thank you for your review. Your feedback regarding the cleanliness and the prices are extremely valuable to us, as we strive to improve with each and every stay. Regarding getting food from outside is prohibited for food hygiene reasons and for your own safety. Please feel free to contact me at sami.kamal@ihg.com so I can provide additional assistance and get more information as I could not locate your reservation. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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We spent a week in February in this fantastic hotel. Ie had a wonderful week and the excellent staff made sure that all our wishes were taken care of. As an IHG elite member I received special recognition at check in. Being a frequent traveler, both for business and personal, i know that this should be the rule, but is often rather the exception. Also when approaching the reception on other occasions, i realized that everything was well organized and they made their best in order not to let people wait, even at peak times, when groups were checking in.
The rooms are comfortable and provide everything a hotel of this category should have. Sufficient and good quality toiletteries, bathroom slippers, etc. Storage space is more than enough and as in any Intercontinental, tea and coffee was available in the room., as well as water, which comes for free. The prices for mini bar drinks were reasonable. The mini bar is stocked with soft drinks and alcoholic beverages are added on request. House-keeping was thorough and helpful. A wide ranke of international tv channels is available in the room. If you want your own entertainment program, you may connect your tablet via hdmi.
We had a lovely balcony in a side wing facing the sea, with 2 wooden comfortable chairs and a little table. Despite that the hotel was well booked during the last days, we did not notice any noise disturbances at night.
We ate during our stay in the Corniche restaurant (open for breakfast and dinner), the Lebanese Burj al Hamam (lunch and dinner) and the Deli (all day). I loved the food in all of them. Being in Jordan for the first time, I was keen to try as much arabic cuisine as possible and did not get disappointed. tasty food every day and the Chefs did their utmost to fulfill any wishes.
I used the gym, which was well equipped. Also hand sanitizer, towels and drinking water were available.
What made our stay truly special what the excellent staff, out of which I would like to mention Mr. Mohammed Saleh, the Restaurant Manager in the Corniche and Marlon, who was serving us in the Corniche.
From Aqaba the historic site of Petra is in good reach. Make sure you visit at least for a day trip.also Wadi Rum should not be missed.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip:Room with sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samik1356, Manager at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Mar 9, 2020
Dear 354sigridj, Warm greetings from InterContinental Aqaba Resort Family, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for taking the time advising us of your experience. We are delighted to know that you have enjoyed your visit with us and that we were able to show you our commitment to hospitality. I will gladly share your feedback with my colleagues. It's something our staff takes great pride in. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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We had a really nice time at the intercontinental for the past three days. Service was excellent and they accommodated to all our needs perfectly and immediately. The staff follow COVID protocol to the dot, so we felt safe and comfortable. Everyone was very friendly and attentive and organized. Breakfast buffet was alright, had a good variety but it would be better if there were more cooked, hot foods than cold meats and cereal/fruit. The pools were well kept and the rooms were clean. Whenever we asked for shampoo or towels or anything, they brought it to us quickly. Room service food was amazing! We ordered the chicken escalope and seafood pasta and both came hot and delicious for a fair price. This is our favorite hotel at Aqaba!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jun 18, 2021
Dear Hassanramahov66, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Director of Guest Services
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We had an amazing stay at the Intercontinental Aqaba. Perfect escape. Views, service, food, beach, pools, entertainment, rooms.. everything is lovely and perfect. It was 43c degree and we had no problem at all. They distribute water bottles while you are on the pool and water is refreshing. Beach is clean and with a couple steps you will be walking inside a very transparent sea water and it’s very soft sandy inside. Breakfast idea with those little containers was wonderful idea so that no huge amount of food to go for waste! Live music and band every night was really entertaining. Every year we come back and see new things and improvements at the intercontinental. A very special thanks to Mr. Waseem on the reception for the lovely perfect rooms and on the top of that a big THANK you and appreciation from all of us for making our stay happy with the little surprise of the birthday cake 😊 A little advise from a frequent traveller that we really wish if there will be a little aqua park in one of the pools with a slide or two for kids as it will be a big plus for families with kids... just a thought. Thank you again Intercontinental and we will always come back.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jul 30, 2020
Dear 277sawsana, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, I will gladly share your feedback with my colleagues. It's something our staff takes great pride in. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback regarding the aqua park is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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We booked our holiday weeks ago according to the facilities mostly as we would be with our 6 years old kid, when we arrived the hotel all kids facilities were not in use even the slides on the beach. First day they told us that they were cleaning the slides, other day they said slides on the beach was under maintenance and they don't know when they are going to be operational. Second day I wake up early to do my work out and after that I went to swim which I learned I can not before 8:00, the only explanation to that ridiculous act was, due to policy...Breakfast was awful, you can't even have coffee latte, your only option is tea or coffee, anyway on our second day we cancelled our reservation and moved to another hotel. The only good thing they do was cancelling our reservation without penalty.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Jul 21, 2020
Dear kumarbaz, Warm greetings from InterContinental Aqaba Resort, We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed. We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon. Sincerely, Sami Kamal Quality & Continuous Improvement Manager
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In general, we enjoyed our stay at the beginning of February, weather was sunny and warm, great for swimming, yet their pool is warm, this suits kids and adults too.
I hoped to find high cleanliness rooms but unfortunately it wasn't! Neither bathrooms as well. I'm aware of Covid-19 effect on tourism but this doesn't mean to lower the standards. They need to work on this very hard or they will lose their heritage and clients as a result.
Their open buffet breakfast was great. For more hygienic precautions, it was without any direct contact of the food by the guests.
I love this hotel but I wish they will take care of their standards to keep their loyal customers.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami kamal, Owner at InterContinental Aqaba (Resort Aqaba), an IHG Hotel
Responded Feb 20, 2021
Dear Linda-Adiga, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, however please be informed that we are strictly applying all IHG brand safety standards and all COVID19 procedures required from IHG and local authorities’ instructions based on world health organization guidelines and recommendations, also our resort is certified by the local authorities’ and IHG as safe hotel to visit. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Director of Guest Services
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Dear Ebrahim P,
Thank you very much for reaching us,
You may call us on 009622092222 for more information.
Kind Regards & Many Thanks
Sami Kamal
Director of Guest Services
Dear Valued Guest,
Warm greetings,
Thank you for your question,
Please call us for more information, our telephone number is +962 (0) 3 209 2222.
Regards
There are more places to choose from in the Aqaba area.
PRICE RANGE
C$270 - C$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental aqaba hotel aqaba, aqaba intercontinental
LOCATION
JordanAl Aqabah GovernorateAqaba
NUMBER OF ROOMS
266
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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