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Laurens S
Lelystad, The Netherlands

Most friendly staff ever

Reviewed Jun 11, 2024
What made my stay here was the friendliness of the staff, always willing to welcome you with a warm smile.
They are super attentive aswel.

The place is conveniently located with lots of food stalls, shops etc within walking distance.

The rooms are tidy and the bed is very comfortable.

I would definitely come back here on my next visit to Hoi An
Date of stay: June 2024
Trip type: Travelled solo
Value
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Cleanliness
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Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this review
Responded Jun 13, 2024
Dear Ms. Laurens S,

We are truly overwhelmed by your kind words, the kind that motivates us to do better every single time.

From the entire team of Oriental Boutique hotel, thank you for choosing us as your preferred accommodation in Hoi An Old Town and for recommending us with Tripadvisor readers.

We all look forward to welcome you back on your next visit.

Kind regards,

Tracy Nguyen (Ms.)
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (51)
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4 - 9 of 52 reviews
Reviewed June 8, 2024

Nice and typical stay in Hoi An city. Middle way from both beach and city old town center. So many services, from dedicates taxi to everywhere to SPA. Polite and friendly staff. Quite and tradizionali rooms. We definitively recomend the hotel and wish to come back soon!

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chiara A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this reviewResponded June 15, 2024

Dear Mr./Ms. Chiara A ,

Warm greetings from Oriental Boutique hotel.

We really appreciate your kind review on Tripadvisor. We are so happy to hear that you did enjoy your current stay here. I shared your compliments to our team and they would like to send the best regards to you because your comments are truly our motivation to serve our guests better.

Once again, thank you and look forward to welcoming you back in Hoi An

Sincerely,
Tracy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 26, 2024

Thank you very much for front desk Ni's help, she is wonderful and helping us to call taxi, shows us to where we can have money exchange with a better rate, introduce us where the food is good. We have a good stay in Oriental Boutique Hotel. Will stay again next trip to Hoi An.

Date of stay: May 2024
Trip type: Travelled with family
Thank Peggie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this reviewResponded May 26, 2024

Dear Mr./Ms. Peggiew2024,
It has been a real pleasure to welcome you and would like to thank you for choosing Oriental Boutique hotel. We very much appreciate your comments that I will be happy and proud to share with Ms. Ni and the rest of the team.

We will be delighted to welcome you back and hope your next visit will be as pleasant as the previous one.

Kind regards,
Tracy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2024

The restaurant staff are polite and friendly. The receptionist especially Tracey speaks fluent English and communicates well. The air conditioned room is cool. The Connecting Room is suitable for a family of 4-5 people. The location is in an easy-to-travel area, convenient and comfortable.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pitoony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this reviewResponded May 13, 2024

Dear Mr. Pitoony,
Warm greeting from Oriental Boutique hotel.
We really appreciate your kind review on Tripadvisor. We are so happy to hear that you did enjoy your current stay here. I shared your compliments to our team and they would like to send the best regards to you because your comments are truly our motivation to serve our guests better.
Once again, thank you and look forward to welcoming you back in Hoi An
Sincerely,
Tracy Nguyen (Ms.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 2, 2024

We had a fantastic stay at this hotel - all staff were very friendly and very helpful especially Ni at the front desk who was an absolute delight on every occasion we needed help - the food at the hotel was very good and also the pool - the gardens are something they can be very proud of - would highly recommend this hotel

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cruiser62003721611
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this reviewResponded May 8, 2024

Dear Valued Guest,
Warm greeting from Oriental Boutique Hotel in Hoi An Old Town.
We really appreciate your kind review on Tripadvisor. We are so happy to hear that you did enjoy your current stay here. I shared your compliments to Ms. Ni and our team and they would like to send the best regards to you because your comments are truly our motivation to serve our guests better.
Once again, thank you and look forward to welcoming you back in Danang.
Sincerely,
Tracy Nguyen (Ms.) - Font Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2024

I was so happy and happy during the three nights. The room condition was clean, and the staff were so kind. Thank you so much, manager Tracy, for always smiling brightly and solving your requests quickly. I'll come back again next time. I'll leave a happy memory.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 쪼꼬미맘 하
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoi AN Oriental Boutique Hotel, Guest Services / Front Office at Oriental Boutique Hoi An, responded to this reviewResponded April 30, 2024

Dear Mr./Ms. _Z3942PJ,

We are truly overwhelmed by your kind words, the kind that motivates us to do better every single time. From the entire team of Oriental Boutique hotel, thank you for choosing us as your preferred accommodation in Danang and for recommending us with Tripadvisor readers.

We all look forward to welcome you back on your next visit.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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