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C$97
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About
4.5
#7 of 33 resorts in Hoi An
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Set in the tranquil district of An Hoi, Emerald Hoi An Riverside Resort is located on the banks of the romantic Thu Bon River and within 5-minutes walking distance to the ancient town of Hoi An. The resort offers 52 well-appointed rooms with free wireless Internet access. All rooms are elegantly designed to maximize their views over the garden, the swimming pool and the river. The facilities include an internet corner, a spa & fitness center, a library and a swimming pool that will make your stay comfortable and convenient and meet all the needs of business and leisure travellers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Vietnamese
Location
127 Ngo Quyen, Hoi An 560000 Vietnam
Name/address in local language
Emerald Hoi An Riverside Resort
1,902 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled close to the heart of Old Town, Emerald Hoi An Riverside Resort is lauded for offering a serene atmosphere with its beautiful, well-appointed rooms and a slew of praised amenities such as a pool and spa. Guests have called out the resort's dedication to cleanliness and the value of its services, which include affordable spa treatments and room service.
The central location is a highlight, offering easy access to local markets and attractions, while the warm and efficient service, including complimentary bicycles, further enhances the guest experience. However, some amenities have been discontinued, and certain areas in the rooms may need improvement.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Cost-effective
Cleanliness
Meticulous
Service
Friendly
Amenities
Relaxing
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Having stayed in VH Emerald on a previous trip, we wanted to stay again but as the hotel was being sold and despite our best efforts we had to book for 9 nights elsewhere.
Unfortunately after one night the new hotel was unsatisfactory and we walked into the Emerald to see if we can stay our remaining 8 nights there.
Mia was on front desk and was able to accommodate us. We stayed in the Riverview Deluxe rooms (adjacent) and our stay there was fantastic. Post Covid and post sale there were hardly any guests so pretty much had the resorts to ourselves.
This hotel is big enough to have all the services you need but not so big that they are people everywhere and large paths to walk. Its close enough to walk into the center of town and night markets but with none of the noise of people and traffic.
Because guest numbers were low , breakfasts were al la carte but believe they will resume buffet when there are more guests again. Breakfasts and poolside food were all tasty
The beds were comfy and poolside cocktails fantastic. The staff were so friendly and helpful. We used the hotel bikes once to cycle to Cam Kim Island and they were in great condition. Laundry across the road for US$1 per kg
Resort gardens were in need of maintenance but they were beginning this task during our stay
Thanks to all the wonderful staff. We will see you next time.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emerald Resort Sales, Sales at Emerald Hoi An Riverside Resort
Responded Sep 18, 2022
Dear 90Pamela W, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice and detail review. We are truly happy to hear that you had a wonderful experience at Emerald Hoi An Riverside Resort And thank you for paying a compliment to our staff. We’ll convey your message to our team members to keep them motivated. We look forward to welcoming you back soon. Thanks & Best regards, Luu Thi Lac Guest relation supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last visit was in 2016 and here we are again February 2023 for 9 nights. It is a really wonderful resort, nice pool, rooms are a good size, and amazing staff. Breakfast was included with a nice selection of fruit, cereals, hot Asian style food, bread, croissants, cakes, yoghurt - coffee, teas and juices. The chef, Dung, made the eggs on request with a very cheerful smile - perfect start to the day! The other restaurant staff were delightful too, Uyen and Trung so happy and always collecting plates and making sure everything was to our satisfaction. A real pleasure.
The Reception Staff were very helpful and Hoai the Office Manager would chat to us within the resort and make sure we were happy with everything. They all made our stay very special.
Location is perfect, close to the Old Town - 7 minutes walk but if you do not feel like visiting when the crowds arrive for sunset then there are also restaurants and bars plus a night market very close by.
Thank you and we cant wait to visit you again!
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Date of stay: February 2023
Value
Cleanliness
Service
Room Tip:We enjoyed ground floor with terrace pool facing. Pool area was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Emerald Hoi An Riverside Resort, Kinh doanh at Emerald Hoi An Riverside Resort
Responded Mar 3, 2023
Xin Chào Mr, Harry, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Thank you for paying a compliment to our staff. We’ll convey your message to our team members to keep them motivated It is a pleasure to welcome you again to our hotel in the soonest future. Thanks & Best regards, Le Hoai
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Our stay here was perfect! The rooms were spacious and cleaned daily with fresh towels, bikes were available to use for free, and breakfast had a wide selection and someone cooking eggs to your liking each morning. Best of all were the staff! They were very friendly and kind and able to help with any requests and recommendations. Would definitely stay here again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoi An Emerald, Dịch vụ khách hàng / Lễ tân at Emerald Hoi An Riverside Resort
Responded Nov 27, 2023
Xin Chào Xin Chào Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Looking forward to your next stay Kind Regards, Front Office Team,
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This hotel gave a resort feel. The rooms were clean and comfortable and the pool area was absolutely beautiful. This hotel is located about a 3 minute walk from the night market and all of the restaurants in old town. Despite being so close to everything, it was so quiet and relaxing. The staff were friendly and the massage in the hotel spa was the best I had the whole time I was in Vietnam. If you need washing done or want to hire a motorbike, I highly recommend the family owned shop directly across the road.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoi An Emerald, Dịch vụ khách hàng / Lễ tân at Emerald Hoi An Riverside Resort
Responded May 3, 2024
Xin Chào Adrienne, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Looking forward to your next stay. Kind Regards, Le Hoai
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We stayed here for a total of 2 nights with a family of 10 people. On arrival we were greeted with very friendly and helpful staff who made us welcomed and settled in. The breakfast buffet was reasonable but it was made so much better with a young lady by the name of Miss Thu Uyen who was attentive, polite and softly spoken. Due to this hotel/resort being so new we did not have hot water for 2 rooms which some people made not require and happy to do without. We were informed that it is currently being transition from solar to electric. Overall it was a pleasant stay.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emerald Resort Sales, Sales at Emerald Hoi An Riverside Resort
Responded Aug 12, 2022
Dear Mr./Mrs LOI H Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a review. We are truly happy to hear that you had a pleasant stay at Emerald Hoi An Riverside Resort. And thank you for paying a compliment to our staff, especially Ms. Thu Uyen. We believe it will give our staff a high motivation in providing an excellent service for our guest at all times. Regarding to our water heating system, we are also sorry for all the inconvenience during you stayed with us. We are trying our best to improve our services and facilities in order to meet our guests' satisfaction. We do wish your understanding and sympathy for this inconvenience. We are looking forward to welcoming you and your family back in the soonest time. Thanks & Best regards, Luu Thi Lac Guest relation supervisor
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It's feel so good and relax The food is good too Hotel staff service is very good The facilities and environmental protection make people feel relaxed. The key point is that the price is very cheap It's feel so good and relax The food is good too Hotel staff service is very good The facilities and environmental protection make people feel relaxed. The key point is that the price is very cheap
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoi An Emerald, Dịch vụ khách hàng / Lễ tân at Emerald Hoi An Riverside Resort
Responded Apr 10, 2024
Xin Chào Mobile, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Looking forward to your next stay. Kind Regards, Le Hoai
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The hotel is absolutely beautiful and peaceful, the staff are all wonderful but special mentions to Hoai on reception and Tuan who helped with bags and opened the doors for us. The location is so close to Old Town and night market and there is so much variety close by for restaurants, bars and massage, even lantern making. Only reason for losing one star is the pool was very warm ( I know they generally are but this was the warmest out of all of our hotels) and also they did not put cushions on day beds and egg chairs that face the river which made it uncomfortable.
Happy hour is great, and the breakfast was very good. Would highly recommend this hotel especially if you have anyone with mobility issues as there are floor ground rooms and the pool is easy to get in and out of.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip:Some Grabs find it hard to find location as GoogleMops takes them to a different resort nearby...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoi An Emerald, Dịch vụ khách hàng / Lễ tân at Emerald Hoi An Riverside Resort
Responded Aug 3, 2023
Xin Chào Peter & Jamie, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Thank you for paying a compliment to our staff. We’ll convey your message to our team members to keep them motivated It is a pleasure to welcome you again to our hotel in the soonest future. Kind Regards, Le Hoai
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This place is fabulous. It is a little oasis on the banks of the river. It is just the right distance (5 min walk) from the madness of old town Hoi An. The rooms are large and clean, we had a front line river view which is a must as you can watch the sunset from your balcony. The bathroom was clean but a little tired. Breakfast was varied and plentiful with a mix of local and western food. Other plus points are a free boat tour at 10:45 every morning which is great but be sure to book the day before. The also put on a free street food buffet by the river at 4pm everyday which is a treat.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Emerald staff were excellently attentive and very kind. Facilities were clean, morning breakfast was delicious, and the pool was scenic. Very helpful for local recommendations! We were able to rent (no extra cost) their bicycles and leave our bags with the front desk after checkout. Highly recommend!
Cảm ơn Emerald!
- John + An
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Emerald Resort, Kinh doanh at Emerald Hoi An Riverside Resort
Responded Sep 1, 2022
Dear Mr.John and Ms.An, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are truly happy to hear that you had a wonderful experience at Emerald Hoi An Riverside Resort And thank you for paying a compliment to our staff. We’ll convey your message to our team members to keep them motivated. One again, thank you for leaving us your great review and we look forward to welcoming you back soon. Thanks & Best regards, Luu Thi Lac Guest relation supervisor
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Very good hotel nice and roomy in the bungalows and the breakfast is amazing. Tuàn was a pleasure to meet every morning in the lobby exiting and entering the hotel. Highly recommend. Everything is very close to the hotel so no need to walk very far and they include free bicycles with rooms.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoi An Emerald, Dịch vụ khách hàng / Lễ tân at Emerald Hoi An Riverside Resort
Responded Apr 10, 2024
Xin Chào Tim, Warmest greeting from Emerald Hoi An Riverside Resort Thank you for choosing our hotel for your vacation and for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. Looking forward to your next stay. Kind Regards, Le Hoai
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There are more places to choose from in the Hoi An area.
PRICE RANGE
C$62 - C$89 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Vinh Hung Emerald Resort
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
52
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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