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S K
United States

the hotel strives to make your stay pleasant

Reviewed Jun 26, 2022
We had a great time staying here in June 2022 for 12 days. The hotel is right on the sea with fantastic views everywhere. We booked a a terrace room, but thanks to the manager, we were upgraded to a more spacious family room which is also cooler and more conveniently located. The hotel has a great selection of food for breakfast, lunch and dinner. Staff is friendly and helpful. Guests are from all over the world, with Germans being the largest group. Some keep coming here regularly for many years. It's not a top-end luxury property, but a solid choice for people looking for balance between budget and comfort. Our special thanks to Altan, the property manager, and Sait, who organized several transfers for our group - your hospitality really made a difference!
Date of stay: June 2022
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KILIT HOSPITALITY GROUP, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this review
Responded Jun 27, 2022
Dear SergeySK,

Thank you for entrusting your well-deserved vacation days to us and sharing your experience with other vacationers. We hope you had a pleasant journey home.

It's nice to see how much you enjoyed your time with us again. Your words of praise are a great motivation for the entire team to continue doing everything for our guests' well-being and relaxation.

We very much hope that we can welcome you to our hotel the next time.

Until then, we wish you a wonderful time and remain

Kind regards,

Ali Ucas
General manager
Crystal Sunrise Queen Luxury Resort & Spa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,245)
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Reviewed June 25, 2022

A stunning hotel with beautiful articulated architecture. Beautiful views from the main terraces, perfect pools, nice nooks and crannies with plants, simply perfect.
Food excellent, staff with great spirit.
Extra charge for sea view and deluxe room recommend.

Room tip: There is more noise at the pools
Date of stay: June 2022
    • Location
    • Sleep Quality
    • Service
Thank rudolfk268
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KHG Crystal Sunrise, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this reviewResponded June 25, 2022

Dear rudolfk268,

Thank you very much for your positive feedback and your lovely words about our Hotel and our staff. We appreciate your time and are very happy that you had a wonderful relaxing holiday.
Your lovely words are motivating and will be forwarded to the entire Team. We hope to welcome you back soon and wish you all the best until then.

Sincerely yours

Ali Uçaş
General Manager
info.sunrise@crystalhotels.com.tr
Crystal Sunrise Queen Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2022 via mobile

The hotel is a classic Turkish five star all inclusive, with good services.
What I myself specially recommend is the spa of this hotel.
Onestly I had the greatest massage experience of my life thanks to Kamuran and Sevda,and least but not last to Mr Murat the manager of the spa.
Clean environment and great expertise in the job.
Congrats to this team!!!

Date of stay: June 2022
Trip type: Travelled with family
Thank kovacsferi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KILIT HOSPITALITY GROUP, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this reviewResponded June 24, 2022

Dear Kovacsferi,

Thank you very much for your positive feedback and your lovely words about our Hotel and our staff. We appreciate your time and are very happy that you had a wonderful relaxing holiday.
Your lovely words are motivating and will be forwarded to the entire Team. We hope to welcome you back soon and wish you all the best until then.

Sincerely yours

Ali Uçaş
General Manager
info.sunrise@crystalhotels.com.tr
Crystal Sunrise Queen Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2022

I have been many times and it is by far the best hotel I have ever stayed in. Excellent value for money,The staff are always smiling and friendly The food is good and varied , the entertainment is mostly very good. The rooms are comfortable and spacious. Mr Ali, the manager is a charming and helpful man, and is well respected by his staff. I would recommend this hotel to anyone.

Date of stay: June 2022
Thank 123ivyg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KHG Crystal Sunrise, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this reviewResponded June 18, 2022

Dear lvy G,

Thank you very much for your positive feedback and your lovely words about our Hotel and our staff. We appreciate your time and are very happy that you had a wonderful relaxing holiday.
Your lovely words are motivating and will be forwarded to the entire Team. We hope to welcome you back soon and wish you all the best until then.

Sincerely yours

Ali Uçaş
General Manager
info.sunrise@crystalhotels.com.tr
Crystal Sunrise Queen Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2022

The hotel was in a beautiful location. The vieuw was beautiful in every place.
We loved the food. The staff was very kind and friendly. Especially Sibel from beaverage.
There also was a very good animation team with Cahid.
I hope to go back next year.
We loved our time.

Room tip: sea-vieuw was beautiful
Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank Alinevand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KILIT HOSPITALITY GROUP, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this reviewResponded June 13, 2022

Dear Alinevand,

Thank you very much for your positive feedback and your lovely words about our Hotel and our staff. We appreciate your time and are very happy that you had a wonderful relaxing holiday.
Your lovely words are motivating and will be forwarded to the entire Team. We hope to welcome you back soon and wish you all the best until then.

Sincerely yours

Ali Uçaş
General Manager
info.sunrise@crystalhotels.com.tr
Crystal Sunrise Queen Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2022 via mobile

We were at the hotel in June and we were very satisfied. The room (1309) was with a view to the sea and pools, super. Beautiful room, good food-drinks, pleasant service.
Customers mainly from Germany.
Correction needs wifi, it's very poor. The change of towels is at 17-18, but we came from the beach at 16, could be a longer time. Saunas and indoor pool - super.
Every night was live music. Very good music!
We're very pleased, and we'll come back.

Date of stay: June 2022
Trip type: Travelled with family
Thank tammsaare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KHG Crystal Sunrise, İşletme Sahibi at Sunrise Queen Resort Hotel, responded to this reviewResponded June 12, 2022

Dear Tammsaare,

Thank you very much for rating our hotel and your lovely comment.

We are very happy that you felt comfortable with us and that you had a wonderful stay. Your comments will be forwarded to all our staff members and departments in charge.

We are looking forward to welcome you back any time soon and wish you all the best until then.

Sincerely yours,

Ali Uçaş
General Manager
info.sunrise@crystalhotels.com.tr
Crystal Sunrise Queen Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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