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Location was a bit out of the way. Lots of construction going on. Clean room. Was the only hotel I've ever stayed in Phuket that had ESPN in English language without subtitles. Was able to watch the NFL playoffs and the College Football Championship. 2 pools but were both small and the water was very cold.
Date of stay: January 2020
Trip type: Travelled as a couple
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Nice comfortable hotel with good sized rooms. 2 pools with deck chairs. Only 10 mins to the beach and Bangla Rd but in a quiet alley so no noise. Laundry services nearby as well as restaurants. Recommended.
Date of stay: February 2020
Trip type: Travelled solo
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Narong Wuttithanmaporn, General Manager at La Vintage Resort, responded to this reviewResponded March 11, 2020
Dear Craigprice56cp, Warm greetings from LA VINTAGE RESORT By Poppa Palace, A Serenity Beyond... First of all, we would like to thank you for choosing to stay with us. We very much appreciate to get your feedback and comment to share here with both in positive and negative. On behalf of the team I wish you the very best in your future endeavors and we hope to be able to welcome you back again in the future.
Best Regards, La Vintage Resort
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Stayed here Feb 2020. Property is super extra clean! Great amenities, friendly staff. Beds are very comfy with spacious room. Wifi works well. Location couldnt be better. 10 min walk to the beach 5 min walk to Bangala Walking Street. Very Quiet location with great breakfast included. Def will stay here again in the future!
Date of stay: February 2020
Sleep Quality
Cleanliness
Service
Ask lmarl72936 about La Vintage Resort
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Narong Wuttithanmaporn, General Manager at La Vintage Resort, responded to this reviewResponded February 27, 2020
Dear Imarl, Warmest Greestings from LA VINTAGE RESORT by Poppa Palace, A Serenity Beyond.
The hotel thank you for this comment. We are very pleased to have impressed you with your stay at La Vintage Resort Phuket and look forward to welcoming you again in the near future.
Front Office La Vintage Resort
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Originally I booked four nights but ended up extending to eight. The hotel is spread over three buildings with pools and dining area. The fitness facility is impressive- a real five star level. But the Pinnacle of this hotel is its staff; they are the most friendly, polite and helpful people I have encountered. They make you feel at home away from home. I highly recommend this hotel 👌
Date of stay: February 2020
Trip type: Travelled solo
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Narong Wuttithanmaporn, General Manager at La Vintage Resort, responded to this reviewResponded February 20, 2020
Dear Chaim C, Warmest Freetings from La Vintage resort By Poppa Palace, A Serenity Beyond.
Thank you very much for your kind feedback with 5 stars rating, we are very pleased to hear that you had a great experienced staying at La vintage resort, and we hope to welcome you to La Vintage Resort again,
La Vintage Resort Front Office
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The staff was Very friendly and the hotel was 8n very good location close to the beach about 15 minutes by foot and bagla road about 10 minutes by foot. Bagla road are all the main bar.Good breakfasts also.
Date of stay: February 2020
Trip type: Travelled with friends
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Zenseana, Front Office Manager at La Vintage Resort, responded to this reviewResponded February 17, 2020
Dear 419fishings. Warmest greetings from La vintage resort by Poppa Palace Hotel,
Many thanks for staying at La vintage resort, and for sharing your pleasant experiences with us and others on TripAdvisor. It is always a delight and pleasure to know that you had a wonderful time staying with us. Happily, we are now looking forward to your next visit to our hotel,
Front Office, La vintage resort
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We are a family group travel to Phuket while celebrating our Chinese New Year. During the peak season most of the hotels in Patong was fully booked so we finally choose this hotel which looks decent from the reviews and photos. But it upset us during our 4 nights stay at the hotel.
1. The room full of mosquitoes upon checked-in. The housekeeper was scared to spray aerosol inside the room and was standing outside the door. I had to help her to spray it by myself inside the room.
2. Air-condition was not functioning well. It feels warm at night even adjust to the min temp. The technician came to repair but problem remains.
3. Room safe box not working well.
4. The pool was small and deep (1.6m) Not recommended for children and beginner swimmer.
5. Buffet breakfast was poor.
6. We could still tolerate with the hardware malfunctioning but not human attitude. We were scolded by one of the hotel staff while try to borrow plates from the restaurant for our snacks. It was happened during the New Year eve. It really spoiled our happy mood. He could have told us in a polite way but instead act like a gangster. I had been in hotel industry and was surprise of his code of business conduct. Even a retail shop staff know how to smile and serve their customer but not from this hotel. This happened to other department staff including front office, travel desk and restaurant. Most of them were acting rude. We love to travel to Thailand because of their friendliness but this trip really upset us.
This hotel didn't deserved to get 4 stars as per listing in tripadvisor based on my bad experience.
Date of stay: January 2020
Sleep Quality
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Ask Jackckk about La Vintage Resort
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Zenseana, Front Office Manager at La Vintage Resort, responded to this reviewResponded February 7, 2020
Dear JackyCK,
We would like to express our appreciation and gratitude to you for choosing to stay with La Vintage Resort while you were visiting Phuket. as well as, a reasonable price of our accommodation (considering the fact that the hotel is conveniently located near by pretty much everything) are gladly received. However, we are saddened and deeply disappointed to learn of your reviews regarding the poor cleanliness of the guest room. We would like to thus sincerely apologize for having badly failed your expectation. This particular issue has been passed on to the department's head in concerned. Rest assure that we are taking your comments seriously, and will work hard to ensure the same problem would not repeat itself. It is certainly not the kind of an impression and experience we want our guests to be taken back with. And once again, we are extremely sorry for it. Despite some of our shortfalls, we still hope that you would give us another chance to welcome you back to our hotel so that we can rectify your feeling towards our hotel.
Front Office
La Vintage Resort
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