Ok location and big rooms. I however booked specifiically as the hotel had a gym/fitness
in reality that facility is closed late afternoon and not opened until 9am. i was then asked to pay to use this small gym whereas it is clearly included in the advertized rate. not great practice
Me and my wife had awful staying over this hotel. The rooms not clean at all and no available seats in the pool! We are not coming back.
In addition the food is not so tasty for my opinion. I really disapointed.
We stayed at the hotel, several families with young kids. The pool was great and the breakfast buffet was rich and fresh but unfortunately that's where the good things I have to say about this hotel end. The reception staff was incredibly rude when we discovered there was an error with our reservation. For an entire day we didn't have hot water (a hotel-wide problem). Nobody communicated with us about the problem, when we called the reception again and again to ask when will we have hot water they didn't pick up the phone. My husband went downstairs to talk to them and they placed two gaurds so that the frustrated guests won't be able to get to the hotel management. My brother was able to reach the reception on the phone and the responses he got were unbelievable. "There's no hot water". "I don't know why", "No expected resolution". Short, blunt and rude. Nobody apologized or offered any compensation. We washed the children in the bath by boiling hot water on the stove like in the dark ages (only with a bill of over $700 a night and an unimaginable rude attitude to go along). The rooms are big and spacious but highly neglected. The wallpaint is peeling off in some places and the carpet was wet in my sister's room which she was forced to stay in after her request to change rooms went simply ignored...
If you want to visit Netanya, do yourself a favor and stay away from Ramada Netanya. For the price range of mid-Manhattan you deserve a lot more than what this hotel can offer. Maybe if the staff gets refreshed and re-educated to acknowledge the importance of service but not until then...
Adequate. No more, no. Less. We got a good price and when we got to the room we understood why - the windows and sills were dirty, with leftover cigaret buds, the bath and mirror were stained and chipped, no personal shampoo, and the towels had seen thousands of previous washes. The location is great, the price was great, but definately doesnt deserve the ramada logo or expectations... Expect a lacking 4, 3star hotel and you ll enjoy your stay. The breakfast was generous, in a noisy hall. And dont bother using the internal room phone to call for questions or service, no one will answer
Bugs, black mold, and generally unclean (see photos). During this time of the COVID-19 coronavirus, one would think that the cleaning staff would pay particular attention to sanitation, but this is not the case at the Ramada Netanya. The bathroom was unclean, the carpets were stained, and the bedroom did not smell fresh. In addition, there were many small bugs in the kitchen area and tiny brownish bugs in the bathroom (see photo). The phone was not connected to the wall, there was a notepad but the pen was missing, and other annoyances that shouldn’t go with the Ramada brand. It’s a pity because I stayed at the Ramada Netanya when they first opened several years ago, and I was expecting to have the same experience, but things have really gone downhill. Although I don’t normally pay too much attention to hotel maintenance, it should be known that the paint in the room is bubbling and also peeling off on the balcony (see photos). I realize that Netanya has a humid climate, so walls must be painted more frequently, but it still goes to show that the hotel’s maintenance is poor. Overall, I wouldn’t make the Ramada Netanya my first choice in the future, and I would inspect the room carefully before agreeing to spend a night. On the positive side, the rooms are decently large, and you get a small microwave and bar fridge, as well as stove top, which is nice. However, considering all the problems it has, it’s not worth more than one hundred dollars a night.. and only if you don’t have any other choice. If proper cleanliness and sanitation is an issue for you, don’t even consider staying at this hotel.
