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Kristina S

Lovely hotel, friendly staff. Good cheap food.

Reviewed Feb 13, 2024
Good honest basic 4 star hotel. Shuttle bus was good as it would be a dangerous and hot walk into town. Food was basic but cheap and fresh. The restaurant was good.Wonderful friendly staff. Nice facilities and clean room and surrounds. We would recommend staying here.
Date of stay: February 2024
Trip type: Travelled as a couple
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Pemilik at Best Western Premier Agung Resort Ubud, responded to this review
Responded Feb 15, 2024
Dear KristinasC8680BS,

Thank you for spending your valuable time to review Best Western Premier Ubud.

Thank you also for recommending our hotel as a wonderful place to stay during in Ubud Bali.

I am glad to know that your stay recently were wonderfully well and you loved the attentiveness of the staff and clean room and hotel facilities.

I do look forward for welcoming you and your loved ones back in the near future.

Take Care and God Bless,

Alit


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 8, 2024

BW Agung is situated at the heart of Ubud yet the area is peaceful and quiet. Premiere service - we had the free buffet breakfast, afternoon tea, and free shuttle service from and to the city center. We also had a nice room decor and free fresh fruits!

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank OwieLandero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded February 15, 2024

Dear OwieLandero,

Thank you for your beautiful words and generous review...

I am very happy to know that your stay recently were wonderful and you loved the peaceful ambiance, Free Buffet Breakfast, Free Afternoon tea and Free shuttle service to Ubud Center.

Me and my team are looking forward for welcoming you and your loved ones back in t he very near future.


Take Care and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 6, 2024

a good hotel for a honeymoon, we had a nice room with a comfortable bed and was spacious enough for a couple, the hotel atmosphere was very comfortable for enjoying drinks at the swimming pool, the food was very tasty and varied, and don't forget about the friendly staff. we love this hotel, we will for sure come back for our next holiday.❤️

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Travel52945534496
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded February 6, 2024

Dear Travel52945534496,

Thank you very mush for your beautiful words and generous review....

I do very happy to know that your spent your special occasion in Best Western Premier Ubud and the most important is you loved your stay during this very special occasion.

Please drop us a line or give us a call, any time you wish to visit Ubud Bali and celebrate more special event.


Take Care and God Bless,

Alit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 6, 2024 via mobile

Great experience and great hospitality with friendly staff especially GEDE from the reception team … I would like to thank him very much for the wonderful service and for his hospitality also the food was tasty and delicious and the room was lovely and clean

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Adham M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded February 6, 2024

Dear Adham M,

Thank you for your wonderful words and generous review....

I am very happy to know that your stay recently at Best Western Premier Ubud were wonderfully well and you loved any single aspect of the hotel includes the attentiveness of Gede, one of our staff member.

I will for sure let him know about this compliment and I believe this will encourage him and other team to always offer a great service to our valuable guest.

I do look forward for welcoming you and your loved ones back in the very near future.

Take Care and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 5, 2024

The room is amaze, me with my partner enjoy the stay, quiet and calm. The staff are profesionall ghey could give us lot information about ubud. Food were greats. They provide shuttle also to ubud market. But by foot also is not too far. So far this the best place stay in ubud. Thank hou

Date of stay: November 2023
Trip type: Travelled as a couple
Thank yudix t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded February 6, 2024

Dear Yudixt2024,

Thank you for your beautiful words and generous review.....

I am very happy to hear that your stay recently at Best Western Premier Ubud were wonderfully well and you loved the tranquil ambiance of the hotel, staff attentiveness, and wise location of the hotel.

I hope me and my team will be able to welcome you and your loved ones back in the very near future.

Take Care and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 31, 2024

Stayed for just one day, wish we could have stayed for more. Wonderful staff and a really lovely environment. A very relaxed vibe, with in-house transport options into town. Very tranquil and the restaurant staff are just beautiful. Nice buffet breakfast with lots of options. Highly recommend.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Madreece
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded February 1, 2024

Dear Madreece,

Thank you for your beautiful words and generous review...

I am very happy to know that your stay were wonderfully well and you loved a very relaxed ambiance, wonderful staff, tranquil and peaceful surrounding.

I hope me and my team will be able to welcome you and your loved ones back in the future with longer time to experience Ubud further.



Take Care and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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