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pali802024

Superb staff and Value for money

Reviewed Jan 12, 2024
my daughter found this hotel at Internet search when we checked out from other hotel after a terrible one night stay at Ubud.

Smiles on their staff face and their
caring attitude will always bring more guest to their properties.my family would love to stay again. Hope to get some discount next time.
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Pemilik at Best Western Premier Agung Resort Ubud, responded to this review
Responded Jan 12, 2024
Dear pali802024,

Thank you very much for your beautiful words and generous review....

I am very happy to know that your stay recently at Best Western Premier Ubud were wonderfully well and you loved
any single aspect of the hotel such as the smile and caring attitude of the staff.

You may drop us a line or give us a call any time you and your loved ones or even family member would like
to spend their holiday in Ubud Bali.
For sure we will offer you very special offer for being beautiful, being kind and being loyal to our hotel :)

Again thank you and have a wonderful day...

Happy New Year and God Bless,

Alit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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46 - 51 of 805 reviews
Reviewed January 8, 2024

The Best Western Premier at Ubud exceeded my expectations, the property was beautiful and the people were extremely thoughtful. Breakfast was nice with a good variety. On our last day we got a handheld fan as a gift as well which was a thoughtful gesture and actually useful with Bali heat!! I'd recommend this place.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank HiraTabatabai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 8, 2024

Dear Hira Tabatabai,

Arigato Gosaimasu...thank you very much for your kind words and great review.

I am very happy to hear that overall your stay were relaxing and enjoyable and you loved our nice and beautiful hotel, thoughtful and friendly staff and wide variety of Breakfast .

I hope me and my team will be able to welcome you and your loved ones back in the very near future and offer you another amazing moments to experience.

Happy New Year and God Bless,

Alit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 6, 2024

Great location. Staff is good, friendly and try to help you every way they know how. Hygiene is good and the breakfast is very extensive. They make fresh waffles, eggs and pancakes. Specifically, daily worker Ika helped us out very well.
An improvement point for me is the English and speed of action of specific staff-members.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Marki0123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 8, 2024

Dear Marki0123,

Thank you very much for your wonderful words and generous review...

I am very happy to know that you loved your stay recently at best Western Premier Ubud, especially: Good Hygiene, wide variety of breakfast, extremely friendly staff.

And especially Ika even able to make your stay become more memorable, I will for sure let her know to encourage her and other team to always offer a best service.

I hope me and my team will be able to welcome you and your loved ones back in the future ...

Happy New Year and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 6, 2024

Fantastic hotel! Great location, just outside of the busy centre so easy accessible with car. It’s roughly a 7min walk down to the city centre right by the palace and temples. Greatly maintained, clean, good service, fitness, airco, and clean big pool. Hotel room always stocked with clean towels, beach towels, 2L of water, umbrellas and clean bedding. Very kind service, majority of the time we were helped by Ika, and her service was impeccable! Breakfast is very diverse and hygienic (cheeses, juices and pasty kept in cooled place). Dinner also very nice, and not expensive. Some staff’s English is minimal, could use some improvement, but overall very good service!

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Caroline V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 7, 2024

Dear B79801Lcarolinev,

Thank you very much for your kind words and great review....

I am very happy to know that your stay recently at Best Western Premier Ubud are relaxing and enjoyable, that you loved our hotel wise location which is walkable to down town, and along the way you can find temples, shops and some find dining and restaurants, great amenities of room, wide variety of Breakfast.

Thank you for give such a beautiful words to Ika, will for sure forward your compliment to her.
Your kind input and advice to our team is really appreciated, we will for sure take a very well noted so we can improve our service better.

Me and my team are looking forward for welcoming you and your loved ones back in the very near future.


Happy New Year and God Bless,

Alit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 3, 2024 via mobile

This hotel has very good facilities, the room facilities are very complete and neat, and also for breakfast there are lots of menus and the service is also very friendly and good and also the swimming pool is very wide and clean as well as the garden is very beautiful and neat. the perfect experience for family and couples holidays.

Date of stay: January 2024
Trip type: Travelled with family
Thank Explore59749101403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 4, 2024

Dear Explore5974101403,

Thank you for your beautiful words and generous review....

I am very happy to know that your stay recently at Best Western Premier Ubud were wonderfully well and you loved any single aspect of the hotel.

I hope me and my team will be able to welcome you and your loved ones back in the future.

Happy New Year and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 29, 2023 via mobile

Best Western has complete facilities and very satisfying service starting from the comfort and cleanliness of the rooms, a satisfying breakfast every morning greeted by the waiter/s, has two swimming pools containing a pool bar, if you want to exercise you can go straight to the gym center, and If you want to relax, you can go to the sky garden for massage, thank you for your service the all team best western premier, your the best🤗

Date of stay: December 2023
Trip type: Travelled solo
Thank Climber30090606952
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 1, 2024

Dear Climber30090606952,

Thank you for your beautiful words and generous review....

I am very happy to know that your stay were wonderfully well and you loved any single aspect of the hotel.

I hope me and my team will be able to welcome you and your loved ones back in the very near future and experience another amazing moments.


happy New Year and God Bless,

Alit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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