Stayed for 2 weeks, excellent location, great hospitality by GM Mr Babar and his colleagues. I would certainly recommend this hotel if you are looking for a comfortable apartment type stay, lot of food options nearby, very close to metro station and shopping areas.
Stayed 2 night. Booking made from Hotels.com
Initial check in was straight forward since we have booked and paid everything online.
Unfortunately, we were given a studio room(smells damp cloth inside the room) instead of the executive room that i have booked and paid for. I went back to the reception to ask for the room that we have booked. It was sorted out eventually and they upgraded us to a 1 bedroom but we still need to wait 30 min before we can get the room.
We decided to have lunch while we wait for the room to be ready. The room is similar to what i have booked based on the picture on the website so in not really sure if we were upgraded.
The room was below average, big space but below average room.
Bed sheet a bit yellowish
Damaged office chairs (Pen marks on the seat and synthetic leather peeling off)
Torn sofa cushion
Pull out bed mattress was very dirty(Yellow color and it smells.)
No face towels.
Had to ask to replace one of the bath towel.(Old, torn edges and has a hole like a discarded cloth)
Water bottle in the room was not sealed.
Housekeeping staff insisted to clean the room 10am even though we did not ask to clean the room. His explanation was they are busy later so they need to clean it now.
Fire alarm went off twice around 4am on our first night.
Over all its below average. Size of the room was big but the room and facilities is poor and not maintained.
And also just to add, never managed to check the pool area since its always under maintenance.
Located in Welcome Hotel Apartments, mezzanine floor. They serve Filipino street food. Nice concept, that Filipino community would buy into. You might want to ask them to add lesser sauce when grilling. I like the chicken isaw the most; if you want to try the balun balunan buy one first and see if you’ll like it. I would say that some of the dishes are overpriced, like the hotdog. They serve fried halo halo, but don’t expect too much. If you want to try in groups, just order one to taste. It’s quiet sweet. Other people may like it but if you are someone who is not into sweets, don’t try. I did not try the grilled fish, i will definitely will have to try next time. Some of the tables are sticky because if the sauce i think, they should do proper cleaning. The restaurant is only open from 6pm to 2 am.
I will never recommend Welcome Hotel Apartment 1 to anyone. I booked studio apartment for 10 days from bookings.com, the rooms and everything was very nice from the photos. But when we checked in to the hotel it was my worst experience ever. The rooms are so small, dirty and stinky. Nothing was available in the room like iron box, kitchenware etc. I have requested them to change my room, but no rooms available. No one came for Room Cleaning. I wanted cancel my stay but they don’t do refund. So I had no option. 9 more days remaining to finish here.
I have experience with many hotel apartments in Dubai like Fortune group, but they are giving best rooms and service.
Their studio can accommodate 2 studios of Welcome hotel apartment.
Excellent stay in Welcome hotel apartment, friendly staff, cleaning is good, great location so many shopping center walk able distance.
Sure i come back again.
Hotel staff reception, bell boy, house keeping all totally friendly and smile always.
