The restaurant ran out of food on the second morning due to a large party who breakfasted early.
I asked for room service, specifically for clean towels. This did not happen which meant I had to go searching for clean towels from the cleaning staff.
I asked for an additional 30 minutes on the check-out time, which was declined.
There is no coffee machine in the reception area for guests, unlike most Israeli hotels.
I've stayed at this hotel many times over the past 20 years, but never again.