The resort is gorgeous, clean, very accommodating. We loved our room so much we will ask for it again. Our patio was an open door to the pool, beach, and restaurant. The staff were outstanding. Donnie, Erica, Cici, Jordy, Nelci addressed us by our names from the first day. The food is great- my dietary restrictions were never an issue and there were always several options to choose. I would recommend the all-inclusive package- we rarely ate the same thing twice as there’s so many delicious options. We chose Mayan ruins, snorkeling, and the Monkey River cruise. All three were excellent.
As good as the food, excursions, property, and location are- the staff makes this 5 stars. I can’t say enough how wonderful every single encounter we had with staff was to us. They treated us like family and we can’t wait to return again.