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My partner and I and our three teenage children spent three nights here. The check-in process was very simple and the staff were very friendly and helpful. Our room was very clean, tidy, and comfortable with all modern conveniences. The only minor complaint was the lack of a full-length mirror. The hotel and grounds were well maintained. They have done a great job of updating and modernizing the facilities while maintaining the character and historical aspects of the buildings. While there are parts of the complex that are still in need of restoration, it is understandable that this is a long and expensive process due to the heritage status. I wish we had a little more time to enjoy the many activities offered.
We thoroughly enjoyed the tour of the hotel and grounds with James. His passion for history and for the hotel itself was very obvious and made the tour extremely interesting.
The hotel is quite a distance from the city centre, but easily accessible by car. Amenities such as supermarkets and takeaways were relatively close (20-minute walk).
Date of stay: November 2023
Trip type: Travelled with family
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this review
Responded Dec 17, 2023
Thank you for your positive review and always great to hear families relaxing and enjoying the activities we have to offer. I will pass your compliments to James as he does have passion for the property and has been vital in developing our history tours and activity projects over time. We look forward to welcoming you back again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews paddle boats tennis courts old world charm time share lovely lake modern conveniences heated pool bedroom unit family holiday short drive resort orphanage gym grange heritage heaps heating
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My wife and I spent two days here . The history of the hotel is interesting and the grounds are immaculate.One small problem is that the pool , spa and sauna is a distance from the main building.This aside we totally enjoyed ourselves.
Date of stay: October 2023
Trip type: Travelled as a couple
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this reviewResponded November 8, 2023
Thank you for your review and great to hear you had an enjoyable stay. The location of the pool is an interesting one as it gets raised from time to time; particularly when Ballarat can offer some cool weather. The heritage listed pool was built in 1946 and is the original pool and pump house so we honour the history and heritage listing of the property buy maintaining the structure as it is. The spa/gym/sauna is in the 110-year-old laundry house and again we respect the position of these buildings for best use. But again thank your for the review as you have summed up the property very well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
What a fascinating place to stay - full of history. Plenty for the grandkids to do with the playground, lake, jumping castle and swimming pool. There is also a big playground just up the road. The outdoor bbq's could probably do with a bit more cover considering Ballarat hasn't got the best weather but we hit a good patch. The first floor apartments mean you have to carry your luggage and your food supplies up stairs because there is no lift. An on site restaurant would also be handy so you don't have to cook all your meals - the Chapel? Well equipped kitchen and a big fridge.
Room tip: If you have mobility issues book a ground floor room.
Date of stay: October 2023
Trip type: Travelled with family
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this reviewResponded October 5, 2023
Thank you for your positive review and nice to see you highlight some of the activities that the kids can participate with while onsite. The Ballarat weather is out of our control, but it has been a lovely spring so far and it is great to see the paddle boats and canoes out and being used. We look forward to welcoming you family back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lots of options for things to do at the resort, in Ballarat, and the surrounding area. Loved the buildings and their history, and the grounds are beautiful. My rooms had all that I needed, including a very comfortable bed. Staff were friendly and engaging. Really enjoyed my stay and keen to return.
Date of stay: September 2023
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this reviewResponded September 29, 2023
Thank you for your review and always good to hear positive feedback and that you had a great time. The timing of your stay was perfect with beautiful spring weather and the grounds looking fantastic. We look forward to welcoming you back again soon.
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We stayed in Ballarat for a week in August and the accomodation at Club Wyndham was fantastic. We had everything required in the spacious 2 bedroom unit from toiletries to cooking facilities. The heating was great and we were certainly never cold in the unit. Only improvement I could see was for the pool and spa and sauna to be in the same building
Date of stay: August 2023
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this reviewResponded September 3, 2023
Thanks Judy for your review, and I agree that the old style hydronic heating still has a place in the modern world. It certainly keeps the rooms warm; even on the coldest Ballarat days. The pool was built in 1946 as a donation from the sportsman of Ballarat to the then orphanage so the boys would have this facility. It would be nice to have it closer but will respect the heritage listing and historical value of the way it once was. Again, great to hear you had such a good stay.
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Comfortable modern conveniences in beautiful old buildings. Large rooms with good heating. A staff member took a group on a really interesting tour to explain the history of the old buildings. Gym, pool, tennis, games available. A lovely lake in the grounds where you can borrow canoes or paddle boats. Need a car - out of town a bit.
Date of stay: May 2023
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Philip Blain, General Manager at Club Wyndham Ballarat, responded to this reviewResponded May 24, 2023
Thanks Bob and Maree for your review and you have succinctly summed up the property really well. We are proud of the heritage listed property and the grounds that it is presented on are amazing. Our 55 acres of land is there for the guest to enjoy, and the activities, are all free of charge and there for use. Great to hear you enjoyed your stay and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC