Amazing Service. Resort is very clean and everyone is super nice. Place is visited by a diverse group of gays and lesbians and we met very nice people. We have been in this hotel several times already (once per year) and every time we come the experience is amazing. They continuously make improvements to their facilities and every time there is a new amenity to enjoy. The refurbished terrace with Sauna was amazing. Also there is now a new ‚gym area‘.

It’s day three of my holiday. I wake up, and hear sunlounger being moved from around the pool and workmen. As I’m eating breakfast I’m handed a letter stating the pool is closed for works (handed whilst the pool is being taped off, astroturf being rolled up and furniture removed).

The advice in the letter read to go and use a pool at there other hotel. However after spending two days at their other hotel, the last thing I wanted to do was go back there. My plans for the next few final days of my holiday was to spend time at the hotel I actually booked and paid for, on the basis all the facilities would be available to me (so to that point the pool has been falsely advertised).

I also wanted to use the pool at my hotel as I was close to my apartment so I can have breaks from the intense sun, make my own lunch, drink water from my fridge and not have to walk 35 mins each way or spend 20 euros on taxis to another hotel where I would have to pay for food and drink, use public toilets and not be in the comfort of my own accommodation.

Had I been given more than 0 minutes warning about works on the pool I would have avoided booking this property all together.

And those works! Sanding, filling and painting using toxic chemicals close the breakfast and bar area and the rooms - Please refer to photos.

Utterly unacceptable and a ruined holiday.