Loved the place. The views are amazing. The vibe is really good. Need a 4 X 4 to do the last 100m. I had a car so I parked it at the beach. Few requests for the management as I will def be back. Will be good to have hot water. It would be great to have the fans in common area and room changed to ones that run beyond speed 1 :) as it does get hot.
Welp. I had the worst experience at Buena Vista! We showed up after a monstrous drive up the hill to find out that our reservation was nowhere to be find. The woman who answered the door was not only surprised by our arrival but extremely rude. She did nothing to make us feel like we were welcome. She showed us a dirty room and told us she could maybe make up the room for us. I’ve never been treated like this in my entire life!!! It was so bad that we had to find a new hotel at 11pm at night. I would give them no stars if I could.
Good morning Elizabeth....Thanks so much for your review and very sorry for the confusion during check-in sometiones things slip throught the cracks.... I think our manager did her best to get the room ready for you when you went for dinner, but the funny thing is instead of letting us know that you weren't going come back you just decided not to... I hope you found a good place to stay and you enjoyed the beautiful country of Nicaragua..
Staying here was a disaster before I even arrived. Booking here was a disaster. When I had to change my dates. I was told by one staffer everything was fixed and then asked by another why I hadn’t arrived. When I did arrive on the correct date, hot and dusty from a long trip, the manager, Chris, didn’t offer to help with my bags and instead forcefully demanded that I take off my shoes.
He then told me there would be no dinner, unlike what I had been told. There weren’t enough people he said to justify it. When I asked where I could eat, he just looked at me and walked off. The area is surrounded by steep dirt roads and there are no restaurants within an easy walk. It’s very dark with no street lights. I ended up eating chips for dinner.
My cabin was very hot, fan didn’t work and the jungle was so loud at night, I got little sleep. The dirt and rock road up and down to the beach is steep and you will slide if you wear flip flops. The small beach and water is jammed with classes, families, swimmers, volleyball players and excellent surfers. It’s an accident waiting to happen. I opted not to go surfing.
Exhausted and not feeling well, I decided to cut my five day stay short and leave the next day. When I told the manager, Chris, he said that I had to pay for all five nights and the booking fee. I told him I would only pay for one night. He then called the owner to come speak with me. The guy arrived looking to pick a fight and insisted I had to pay. I refused and said I would pay for one night and pay a little extra. I ended up paying for a night and a half. They didn’t have my credit card information so ostensibly I could have walked out the door, but traveling alone with bags and a board, it didn’t seem like a good idea.
Hi there thanks so much for reaching out and leaving a review! We are definitely eco-boutique hotel and more on the experience traveller side of things.. I thought you and I had a great conversation when I came out to the hotel regarding what you were looking for and why you wanted to leave the property. I gave you some advice on what sort of waves might be suitable for you and your longboard and other places to visit in Nicaragua which would accommodate your type of surfing.. I guess you felt the conversation didn't go that way and I really hope you had time to enjoy this great country and found another place to hang out... We do have a cancellation policy and I thought I was very accommodating as we were full at that time... Anyways c'est la vie and be well..
Loved staying here! Warm people, inviting atmosphere, and beautiful area. Food is excellent and family style meals make it wonderful to connect with other travelers, great for solo travelers and couples. Very accommodating place. Monkeys and nature all around. Makes sleeping in a little hard but you may want to be up early to surf or do yoga anyway. Would definitely come back!
Lovely place. Amazing rooms, staff and vibe! The staff are outstanding and will help you with anything you need. Felipe gives amazing surf lessons and Adaly gives outstanding massages. Oh, and breakfast is SUPER yummy. I loved my stay and I hope I can come back soon!
