I was slightly anxious prior to arriving at the resort due to some poor reviews from others from the UK, however, I needn't have worried. The resort itself is huge (than we are used to) and all well kept with seeing various members of staff cleaning regularly.
When we initially arrived at around 1. 30am in the morning we were put in room 3002 which although was a lovely huge room for a family of 4 (1 double bed, 2 single beds and 2 bathrooms) it was on the -2 floor which is the floor where the arcade; shops and bar is on. Quiet at 1.30am however woken up at 7.30am by Resort (On The Beach) rep then when we tried to get an early night that night the Arcade decided to put on dance music at 11pm which when opposite the room made it impossible to sleep. I asked the Arcade to switch it off due to children trying to sleep and they told me to go and tell reception (rudely). I told reception who said security would deal with it and it did get switched off for 10 mins only for it to then start up again as loud as ever until gone midnight! :-( Then the next morning the lobby music came on nearly as loud at 7.30am! As we didn't want to come on holiday to be sleep deprived we asked to change room, which I'm glad we did as we then got put in a lovely, quiet room on the 7th floor.
The food was lovely and plentiful, it was a shame the a la cartes weren't available in the Easter holidays which would have made a nice change as towards the end of our 9 day stay the children were getting fed up with the same food (available to them). I recommend going to the restaurant by the beach bar for lunch, lovely waiters and table service made a nice change from the buffet. The bar staff, although some struggled with English, were very attentive. The pattiserie is also a must visit whilst here with lovely pastries, cheesecake and coffee.
The pools and slides were good although as others have said, are cold this time of year. My children decided they preferred the indoor pool was better due to this which was a great option as the spa area is open to all with use of the sauna (steam room was closed?) and Hammam. The spa manager didn't pester for us to get a massage which was a welcome change from such resort. We did go with our rep for a Turkish spa which was value for money but was packed inside with tourists so not very relaxing!
The entertainment was great, with the children very much catered for including a foam party and inflatables on the pool and grass area.
All in all, for the price we paid, I felt it was very much value for money and wouldn't hesitate in recommending this resort to others.