Two stars doesn’t really do this place justice - staff are very friendly and willing to help tourists, and the rooms, while pokey, are clean and well presented - providing you’re not a stickler for huge amounts of space, you’ll be be very comfortable - definitely more cosy than it is cramped.
The whole place is very sleek, modern and airy and I felt very contented and comfortable during my stay there.
I can only assume the score comes from its location (as do some of the more dissenting reviews) - I will concede that the areas either side of the hotel are very noisy at all times of the day - the rear side of the property backs onto MACBA where skateboarders like to practice at all hours. The front side (where I stayed) overlooks Carrer de Joaquin Costa, which is bustling at all times of day and comes alive a bit at night - adds a lot of colour to the area, but can make it tricky to get to sleep. If you pack some decent earplugs, you’ll be absolutely fine.
I’ve read a lot of dire warnings about the area surrounding the hotel and was actually very anxious about staying here - the taxi driver that took me from the hotel to the airport even commented that we were staying in ‘the red zone’. El Raval is somewhat infamous for its high levels of crime, drugs and prostitution and many other tourists have written frightening reviews detailing how they fell foul of certain seedy or even dangerous goings on.
I’m happy to report, however, that this particular area of the neighbourhood felt very safe - the street, while a little shabby looking at face value, is a rustic, classically European, multicultural area with some really cool bars and coffee shops nearby - the skater culture around MACBA also gives the place a real trendy, bohemian edge. I walked this street and the areas around it at different hours of the day and it was always lively, busy and I didn’t really feel threatened or vulnerable at any point. Of course, experiences vary and this is only a small part of Raval, but I had nothing but positive experiences.