This is a great hotel right in the middle of Barcelona, walking distance to all the main attractions, restaurants and bars. Very helpful staff, clean rooms and comfortable beds. The roof top bar is a must with great views of this amazing city.
Dear Richard4291,
Thank you for choosing our H10 Casanova Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review.
We really look forward to welcoming you again soon.
Best regards,
David Torres
We just returned from a 3 night stay at the H10 Casanova. The hotel is very convenient for exploring Barcelona. We walked to most places but there is a bus stop right outside and a metro station a short walk away. Staff at the hotel are very helpful. They sorted out a problem with our room very quickly and the compensatory bottle of cava was a very nice touch! The room was a bit cramped for the three of us (myself, husband and 13 year old son) but very clean and well equipped. We overlooked a noisy busy road however the double glazed windows blocked out all noise of traffic. The air conditioning worked very well too. We enjoyed sipping cocktails in the rooftop bar and the little plunge pool was nice to cool off in at the end of a day’s sight seeing. There was a private event in the roof top bar one evening which we might have found annoying if we had planned to spend more time there. We didn’t pre book breakfast but did end up eating breakfast on two of the three mornings. The selection was excellent and unlike a lot of hotels, there was decent coffee and freshly squeezed orange juice - definitely worth the 15 euros! Service was very efficient too. I would definitely consider staying here again on another visit to Barcelona.
Dear Louise,
Thank you for choosing our H10 Casanova Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review.
We really look forward to welcoming you again soon.
Best regards,
David Torres
Just got back from a four night stay here at the Casanova. As soon as you enter the hotel you get a lovely clean and pleasant smell, the reception area was spotless and you were greeted very nicely by the reception. Our room was lovely and very clean. Bed was a Queen size and very comfortable. The bathroom was quite large with a walk in shower which was very good. The bathroom was clean and spotless and cleaned each day. The is a mini bar in the room but items are chargeable, however they are reasonably priced. You were also given a free bottle of still water each day which was very good. The daily maid service was very good and they were very much appreciated by us, they kept our room incredibly clean and tidy.
We stayed for bed & breakfast and the choice you had for breakfast was very good a choice of hot or cold. Definitely something for everyone.
All the staff were so friendly and so polite and nothing was too much trouble. They certainly made you feel very welcome.
The hotel is only a hundred meters or so from Urgell Metro which we found was ideal for getting around the city.
We would definitely stay at the Casanova again, had such a good experience.
Thank you to all the staff.
Dear stuartadam12345,
Thank you for choosing our H10 Casanova Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review.
We are thrilled to know that you loved your experience with us; our staff will definitely be happy to read what you wrote.
We really look forward to welcoming you again soon.
Best regards,
David Torres
The hotel was ok, booked as package with Jet2. Comfy beds, had a room that slept 3, 3rd bed was ok for our 4 year old. Bathroom was very tired and couldn’t stand under shower as it twisted to the side, if it went to one side it poured through the poor shower seal, the other side to the wall, we reported to reception immediately, 1st night not fixed, 2nd night they came back and just turned it to tilt to the wall. Third and final night I think the replaced the shower head which made a slight improvement.
When we returned to the room after it being fixed there was a leaflet on the floor that had been in my travel handbag, I thought nothing of it.
On return to the UK I went in the inside zipper compartment of my handbag where I had £40 Uk cash, this had been taken, it was there the tea time before prior to the repair on the shower being made as my medication was in there too.
Yes this is absolutely my own stupidity, all our other valuables were in the safe, I didn’t think to put the £40 in there. I accept total responsibility for this loss but I’m devastated a trip has been ruined by the thought of someone going through my personal things, this was a bag left in the room and a zipped compartment, this person really had to hunt 😢
Not reported to reception or Police as discovered on my return. I’ve seen others have had this happen, management have an issue with their dishonest staff they need to address, I’m sure they will reply to this as they have with others who have made the same comments…..yes you are right I should have used the safe…..but this wouldn’t have stopped your staff going through my personal possessions which is wrong!
I have reported to Jet2 and will put this down as a life experience but want to warn others so this doesn’t happen to you
Dear Grimbjb,
Thank you for taking the time to rate your latest stay with us. We believe that every feedback helps us improve as we constantly seek to enhance and provide the best services to our valued guests.
We are deeply saddened to learn of your suspicions. Nevertheless, we would like to inform you that our guests have at their disposal a safety box inside the wardrobe, where any valuable item should be kept as it is a free service. In addition, we also have a special, bigger safety box at the front desk that the guests can use under petition at no extra cost.
Please bear in mind that the hotel can not be held responsible for the items left unattended. In case of a supposed theft, the best option is always to report it at the police station in order to carry out an investigation.
We regret any inconvenience you may have had during your stay at our hotel and wish to inform you that you can report any incident or suggestion you have to our staff that is always at your disposal, before, during and after your stay.
We sincerely apologize for your comments.
I remain at your disposal,
All the best
