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Nurcihan A

Feels like home..

Reviewed Oct 2, 2019
This is a perfect location to stay. We visit Barcelona so often for work and for leisure. We have stayed as a couple and also as a family with two children. If you are traveling with kids, I highly recommend the family room. It is like a small two-bedroom apartment with a terrace and a pool. The staff is very helpful. The food is very delicious. You must also try the hotel restaurant. The location is fantastic. It is in the Golden Area of Barcelona. We are thankful for their services. It is and will be always our first choice to stay in town.
Date of stay: September 2019
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Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this review
Responded Oct 4, 2019
Dear Guest,
Thank you for taking the time to share your valuable review.

It is rewarding for us to know that our location was ideal for your needs. We would like to let you know that we do have rooms of varied sizes and that your recommendations regarding the room will definitely benefit our readers. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are happy that you had a wonderful dining experience. We are delighted by the fact that you now intend to make our hotel your base for future visits.

We look forward to welcoming you back.
Best wishes,

María Rosa Castillo, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,882)
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All reviews duplex room great hotel quiet street boutique hotel walking distance rooftop bar location is excellent restaurants and bars la rambla central location metro station tapas sagrada familia ramblas eixample neighborhood doorman
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Reviewed October 1, 2019 via mobile

We stayed at Granados 83 for 8 nights although it was originally supposed to be 7. Due to a series of events we had to fly in a day early and fortunately they had availability for us. We went to Barcelona at the end of September so it’s just towards the end of the busy season. The staff were all incredibly helpful and kind and accommodating. We unfortunately had a leak in our room the first night and they handled the situation very professionally and quickly and moved us the next day to another room. They were very apologetic, although it’s part of owning a building. These things happen and it’s certainly no ones fault. But they were incredibly accommodating and we really appreciated all their staff. The only reason I give 4 stars is because the rooftop bar didn’t seem to ever be open even though it’s advertised as open everyday year round. The only times it was open was when it was booked for private events.

Date of stay: September 2019
Trip type: Travelled as a couple
3  Thank timeisnow705
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this reviewResponded October 3, 2019

Dear Guest,
Thanks for taking the time to share your opinions about your visit to our hotel.

We are very glad to read that you enjoyed your time here so much that you would like to come back in the future.

We appreciate you recognising our team's excellent service. Your recommendation is highly valued and encourages us to constantly improve our performance.

The Terrace bar is open during the summer months and indeed, can be open for groups on demand for the rest of the year. Please do not hesitate to ask us for anything you need, and we will always do our best to provide it.

The whole team looks forward to seeing you again in the future.
Many thanks,

María Rosa Castillo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2019

Had a wonderful stay. Central located but on a quiet street. Room was very comfortable with nice balcony. Very comfortable bed. Had nice small rooftop pool. Front desk was very helpful giving suggestions.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank positivevibes15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this reviewResponded October 3, 2019

Dear Guest,
Thank you for such a positive review.

We are glad that you had a pleasant stay at the Hotel Granados 83 and appreciated our location. We are happy that you enjoyed our serene atmosphere. Thank you for highlighting our rooms and our pool facility. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.

We look forward to welcoming you back.
Best wishes,

María Rosa Castillo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2019

Off the main areas, this hotel offers a peaceful area to retreat to from the maddening crowds! Small but very pleasant rooftop terrace and plenty of dining options within 5 minutes walking make this hotel a great place to stay

Date of stay: August 2019
2  Thank Adam P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this reviewResponded September 11, 2019

Dear Adam,
Thank you for reviewing your recent experience at our hotel.

We are pleased you found our location to be convenient and that we have exceeded your expectations.

We look forward to seeing you on your next visit.
Best regards,

María Rosa Castillo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2019 via mobile

This hotel is located in an excellent spot, within close walking distance of nicer, off-the-beaten track restaurants and shops. It’s also very quiet, which is great. However, our check-in process wasn’t good (we received the keys and entered a room where people were already unpacked...). The guy on reception didn’t seem to care much, but got it sorted in fairness. The following things are not great, for the money:
- there are public, semi private and private pools. Be sure you know which you have access to, as you could be disappointed that you can’t get near a pool (as we were)
- the beds are, honestly, TINY. We had a room with a balcony, but maybe if you get a suite they’re bigger? Ours was the equivalent of a UK double, which feels minuscule after a king size.
- pillows are dreadful (a combo of continental square pillows and long skinny ones)
- no coffee-making facilities in the room. Maybe it says this on the booking, but I didn’t notice. A Nepresso or kettle would be good.
- the room was really clean, but the bathroom wasn’t.

Date of stay: September 2019
Trip type: Travelled as a couple
2  Thank 687gavinj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this reviewResponded September 11, 2019

Dear 687Gavinj,
Thank you for taking the time to give your opinion about your recent experience.

We are delighted to know that our location was ideal for you, however we regret your stay wasn't completely satisfying. We sincerely apologise for the initial mistake with your room, we are glad we were able to rectify this promptly for you. We do wish to clarify that we do have Nespresso machines available in duplex and family rooms, in the other rooms this is only possible by previous request and according to the availability. We would like to let you know that the hotel has one public pool on the rooftop terrace for all the hotel guests, and as well two semi-private pools that are only accessible from our Duplex suites. Please accept our apologies. We encourage guests to let us know of any issues relating to comfort on site so we can find an immediate solution, nevertheless, we have noted you remarks relating to your pillows, bed and bathroom and handed them to the concerned department.

We hope you will give us another opportunity to welcome you for a more enjoyable stay in the future.
With our best wishes,

María Rosa Castillo, General Manager

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Reviewed September 5, 2019

This was our fourth visit to this hotel and each time it just gets better! We are already planning our fifth visit currently.
The staff are amazing, helpful kind professional and eager to share their knowledge of Barcelona with you.
The hotel rooms are fab. The beds are the best we have ever slept in and the electric shutter ensures a really good nights sleep. We both love it when the shutter goes up...watching the sun appear while we are still in bed!
The hotel lunch menu is amazing, and around the hotel there are several places to eat which are also very good. The position of the hotel is perfect...walking distance to all sights - Sagrada Familia ( 20 mins), Montserrat fountain( 30 mins), the beach via La Ramblas ( 40 mins and a really great walk past the food market and the boat harbour ) ect but its an absolute oasis of calmess when you get back to the hotel.
Well done to all the staff who ensured yet another wonderful stay. We wish every hotel we stayed in was of this high standard.
See you again next year.
John and Johanne

Date of stay: August 2019
2  Thank Johanne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, María Rosa Castillo, General Manager at Hotel Granados 83, responded to this reviewResponded September 11, 2019

Dear John and Johanne,
Thank you very much for your wonderful review.

It was a pleasure for us to welcome you again. We are delighted that you had a pleasant stay at the Hotel Granados 83 and appreciated our location. We always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. Thank you for appreciating our modernity and our high standards. We are pleased know that you are returning to us soon.

Until next time.
Kindest regards,

María Rosa Castillo, General Manager

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