Barcelona has pretty expensive hotels but we found this which was budgeted one. We had a wonderful stay at this hotel, room was cleaned and good. The proximity to the train station was quite near and the bus stop is right outside the hotel. So, overall a great hotel and great price.
Dear Customer,
First of all, we want to thank you for taking your time to leave us such a positive review.
We are glad to know that you had a nice stay with us and that the location was convenient.
We work every day to ensure that this is the result.
We hope to see you again.
We enjoyed the stay, location close to the beach, nice and clean room, good breakfast, direct car parking in the garage under the hotel for 15 Euro per day...Thanks a lot to the whole team...especially receptionist Yuri was of great help!!!
Dear Guest,
We are pleased to read that you had a wonderful stay with us.
Thank you very much for the compliments to our colleagues, they will be pleased to know that it is a positive point to highlight on your visit.
We look forward to seeing you soon.
Best regards,
No heating in the room with 12 degres C outside was a bad surprise with a room at 185€. Extra 1€ for a bath cap!! It IS a Ryanair politic 'price 😁 no flexible tube in the shower. Breakfast correct but no pan con tomate and no ham serrano. In Barcelona It is surprising. But globally we aprecied the hôtel.
Dear customer,
Thank you for taking the time to review your stay.
We are glad to hear that you had a good overall stay with us and we will take your comments into account to continue to improve.
We hope to see you again on your next visit to the city.
Best regards,
A room for a family of 4 with only one hand towel and 2 shower towels. The bed has some broken bed slats. No hairdryer. No WC brush. Only one liquid soap dispenser for body and hair. No bathtub stopper, so no bath possible. The window does not close properly. The cleaning person cleaned in front of me the WC (first) and after, with the same towel, the sink. Never Travelodge again.
Dear Guest,
We are sorry to hear that your stay was not as perfect as we had hoped.
We would like to point out that we do have a hairdryer. It is not included in the room, but we provide it at the reception for a deposit of 10€ which is returned to you upon return of the product.
Likewise, we do not offer toilet brushes for hygiene reasons, and regarding towels, at Travelodge we offer towel sets for all guests, so if you do not have all the towels in your room, please do not hesitate to ask for them at reception. My colleagues will be happy to provide them for you.
We will pass on your comments on the cleanliness so that we can continue to improve, and we would be grateful if you could give us another opportunity to give you our best.
The hotel Is really near to metro station. It Is simple reach the city center. Room Is too small for 4 people. Bathroom Is old and has a bad smell.
Dear customer,
Thank you for sharing your opinion.
We know how important it is for all of us to know the experience of users, so we are glad that you had a good stay.
I wanted to remind you that at Travelodge we improve, among other reasons, thanks to your comments, so we will take your comments into account, and remind you that we appreciate that in the event that something does not work it would be great if you could report to our colleagues so that they can solve the incident as soon as possible and thus help you have a happy stay.
Best regards,
