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bunnybumboo
Gloucester, United Kingdom

Very budget and basic!

Reviewed Sep 1, 2022via mobile
Stayed in this hotel for 4 nights as we love the area around it, full of bars and restaurants. We had stayed in this hotel a few years ago and whilst it is ok for a night, 4 nights is definitely too long! Although we had our room cleaned daily, we had to constantly go down to reception and ask for more toilet roll as they never replenished anything in the room. They would also turn the air con off, so after a sweltering day the room was even hotter. The air con itself (when on) isn’t that good and the room would just feel warm most of the time. All we had on the bed was a thin sheet. The room is very basic and consists of a bed, a desk and a chair. I would recommend the area around this hotel but it is far too expensive for the service they provide.
Date of stay: August 2022
Trip type: Travelled as a couple
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Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this review
Responded Sep 2, 2022
Dear Travelodge customer, we thank you for taking the time to rate us as our main priority at Travelodge is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. Please note that our air conditioning is a centralized system, which ensures a homogeneous comfort temperature throughout our establishment. We are sorry for your repeated incident with the toilet paper. Please do not doubt that we will pass a note to our team to ensure that this type of incident is not repeated in future stays. It was a pleasure to have you here and we will certainly take note of the rest of your comments to continue improving our customer service day by day as it is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.
Travelodge - Customer Care Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews llacuna metro station travel lodge budget hotel free wifi in the lobby bars and restaurants yellow line minute walk per day air con family room around the corner clean hotel bus stop two blocks short stay hotel is situated public transport
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188 - 193 of 2,590 reviews
Reviewed September 1, 2022

During my stay with my Family in Travelodge Barcelona Poblenou, I enjoyed the position of the Hotel and the breakfast even if a little expensive.
The hotel was very clean but we had some problem without minibar in the Room.
Also the room are not so big and without wardrobe.
But the hotel cost was the lowest during my stay compared with same level hotels.

Anyway my consideration of the hotel is good and I suggest it.

Best regards

Date of stay: August 2022
Thank paolodesiervo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded September 2, 2022

Thank you very much for your review Paolo. It has been a pleasure to have you in our hotel and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We are sorry to hear that our rooms were not spacious enough for you, even though this is one of the most valued points by our guests in their reviews. As for the storage furniture, it is specially designed for our hotel chain, as we understand that a piece of furniture designed open, without doors, is a guarantee that it is always clean and the customer can check it at a glance. We look forward to seeing you again very soon.
Travelodge - Customer Care Team

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Reviewed August 28, 2022 via mobile

We stayed here for a stop over on our travels. The carpark underneath is tight if you have a bigger car like us so be warned. Check in was easy however our room was not set up for the 4 of us so we sorted it ourselves. Breakfast was ok… nothing special but we managed to find something: the biggest pain was the lift situation! There is 2 lifts for 900 rooms, which makes breakfast/check out times stressful especially when only 1 out of the 2 goes to the carpark.

Date of stay: August 2022
Trip type: Travelled with family
Thank Sez1266666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded September 2, 2022

Thank you very much for your review Sez. It was a pleasure to have you in our hotel. We would like to inform you that our establishment has 3 lifts (2 inside and one outside) for a total of 250 rooms. So the fluidity when moving around the different floors is perfectly correct. Do not doubt that we take good note of the rest of your indications to continue improving every day in our customer service as it is our raison d'être. We hope to see you again soon.
Travelodge - Customer Care Team

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Reviewed August 19, 2022 via mobile

Very nice condition, very good service.
I was served by Christian, excellent communication, well prepared and very helpful person. The rooms are tidy and clean, nice smelling, bedding are super clean and nice smelling. We will come again fore sure.

Date of stay: August 2022
Trip type: Travelled with family
Thank A2793NGandreia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded August 24, 2022

Thank you very much Gandreia for giving us the highest rating. We are really pleased that you have a good memory of your stay at Travelodge and look forward to seeing you at our hotel again.
Travelodge - Customer Care Team

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Reviewed August 7, 2022

Hotel Clean by with no spirit (Massive rooming)
Wifi very poor
Lift not suffisent (2 for 9 floors and service)
Noisy in August 2022 due to constructions outside
Bed noisy not strong
Positif:
poisition net to the beachin annimated area.

Date of stay: August 2022
Thank Soufiane843146
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded September 2, 2022

Thank you for your review Soufiane. It has been a pleasure to have you in our hotel and do not doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We would like to inform you that our establishment has 3 lifts (2 inside and one outside) for a total of 250 rooms. So the fluidity when moving around the different floors is perfectly correct. With regard to the wifi we remind you that if you make your reservations through our website the wifi is totally free throughout your stay. We are sorry to hear that our beds did not convince you despite the great ratings they usually receive. We look forward to seeing you again soon.
Travelodge - Customer Service Team

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Reviewed August 4, 2022

We spent here 5 nights, we had 606th room, it was clean, air condition works well, hall of the stair had a little old carpet floor, but inside of the room, everything was really clean and ok.
The location is super, reception team was helpful and polite for us, maybe we are the lucky ones)

Date of stay: August 2022
    • Value
    • Cleanliness
    • Service
Thank 138maryiak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded August 5, 2022

Thank you very much Maryiak for giving us your top rating. We are really pleased that you have a good memory of your stay at Travelodge and we look forward to seeing you again at our hotel.
Travelodge - Customer Care Team

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