I stayed at this hotel for 3 nights with my boyfriend and was delighted at how lovely and clean the hotel was and how modern it looked as it was just like the pictures online! The staff were also very pleasant as they would always greet you everyday which was nice however there was a number of issues that we faced.. First of all we specifically paid for a double room which we didn't get.. what we received was two small single beds pushed together which wasn't ideal as once you lay down the beds would move apart and not mention it was the most uncomfortable bed to sleep in! The mattresses were hard and lumpy and the excuse of a "pillow" which was about 6 foot long had no padding! On the topic of sleep the noise levels at night were a joke, you could hear doors slamming and people walking up and down the stairs at all hours and even hear others conversations in other rooms. We were also promised a balcony and window view which to our disappointment we were put in room 101 which had NO BALCONY and "our view" was a set of spiral stairs.. so yeah not good! The room itself was rather small and with the no balcony and the air conditioning not working it made me feel claustrophobic and not to mention the rooms being absolutely roasting! In the hotel description it stated that there was a safe in the room which there was although they fail to mention that you have to in fact pay a fee of €25 to use the safe.. like seriously?? you may as well just raid my case instead! And as for the "Free WIFI" yeah it's all well and good the wifi being free but it has to be the slowest out there to the point you can't even use it (we had to trek all the way to McDonalds (15 minute walk) to use their WIFI instead which was much better.. and that's saying something) to be fair the WIFI isn't that much of a big deal in terms of my experience at the hotel however when you're trying to get into contact with your family in regards of your safety etc it's a little stressful to say the least! On a more positive note the hotel location was pretty decent as it was less than a 10 minute walk from the La Sagrada Familia and close by to bus stops and metro stations which was good! Although there were "some" positives there were definitely more negatives and I couldn't and wouldn't stay again or recommend this hotel to anyone but that's just from what I experienced and felt...