We were greeted by friendly and helpful reception staff. The room was modern, clean and quiet. The bed comfortable and the shower worked well.
The buffet breakfast is highly recommended too. Lovely dining room with glass on two sides out to the patio.
Would definitely stay here again
Dear ajb-hb,
Thank you for sharing your experience in Andante Hotel.
We are glad to know that you enjoyed the hotel facilities and the staff.
Regarding the breakfast, we would like to inform that there is a posibility to enjoyed it on the terrace, which is lighty and decorated with a lot of plants and lemon trees.
We would like to thank you again for such a good comment and rate.
We hope to see you again in Barcelona.
With kind regards.
Great location but customer service could be better. Lots of staff on reception but they didn’t make a lot of effort to engage with guests. For example they gave us a map but didn’t mark on it where the hotel was located. Charging to leave cases after check out is mean. Also no kettle facilities in room and only shower gel provided was disappointing and I expected more.
Dear ajsmithy2012,
First of all we would like to thank you for taking time to share your experience with other users of Tripadvisor.
Our goal is to make every guests stay as memorable as possible and help them to enjoy the city giving all the information posible, and we obviously failed in your case. Please accept our most sincere apologies for the inconveniences we caused you.
We offer you some lockers in order to store your belongings safely for only 2€ (not refundable). Luggage keeper size: 0,88 cmx0,48cmx0,89cm.
The hotel is part of a Biosphere Responsible Tourism to reduce our CO2 emisions, we also try to generate less waste. For these reasons, there are no amenities in the room but we provide a body/shampoo dispenser in the bathroom. We also have some kettles to borrow at the reception.
We do hope that we will have the opportunity to welcome you again on your next visit to Barcelona.
With kind regards.
I had a fabulous stay here for the New Year. The hotel was so clean and the sheets were crisp and white and as an OCD sufferer, this hotel was absolutely perfect. The staff were super friendly and I couldn't have asked for more. The views across the city from the rooftop pool area are quite spectacular..
Dear Guest,
First of all, we would like to thank you for sharing with other users of TripAdvisor your experience in the Andante Hotel. We endeavour to offer a positive experience for all of our guests and it is gratifying to know when this happens. We will extend your comments to our entire team who always appreciate words of praise.
Once again, we would like to thank to you for your comments. We do hope that we will have the opportunity to welcome you again on your next visit to Barcelona.
Sincerely,
Andante Hotel Staff
Excellent location, just a few minutes walk from southern end of La Rambla and the harbour and shopping centre and Aquarium.
The whole hotel us very clean and modern. Staff very friebndly. Lovely selection at breakfast.
We had a 3 bed room. The beds were comfy and the curtains blacked out all light for a good night's sleep. Our room was facing the patio area. The room was really quiet.
Bathroom was a nice size with a nice modern shower.
Our only criticism was the lockers in the luggage room (for leaving suitcases on check out day if you have a late flight) cost 2 Euros and coins were not refundable.
Would definitely return to this hotel again!!
Dear Guest,
First of all, we would like to thank you for sharing with other users of TripAdvisor your experience in the Andante Hotel. Your comments are of great value and help in our daily goal to achieve maximum satisfaction of our clients. It is always a pleasure to receive compliments like yours that certainly encourage the entire team of the Andante Hotel.
We are glad to know that the rooms were to your liking and that you enjoyed our breakfast, which is based on a great variety of local products. We are delighted to learn that our location was convenient for your purposes and that you found our staff focused on customer experience.
Again, thank you for your comments. We hope we get to see you again in the near future.
Andante Hotel Staff
Andante is a smart and clean hotel close to La Rambla and within easy walking distance if the Drassanes and Paral-lel metro stations.
Decent breakfast although no drink making facilities in the room.
Would recommend eating within the Gothic Quarter at the small bars serving simple tapas.
Dear Neil,
We thank you for staying at the Andante Hotel, and for taking the time to post such a nice review regarding your recent experience with us. We are pleased to know that you enjoyed our breakfast, which is based on a great variety of local products. Please note you can request a Kettle on arrival at Reception desk.
Once again, we would like to thank to you for sharing your experience with other users and we expect to see you again in your next visit to Barcelona.
Sincerely,
Andante Hotel Staff
