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Kathleen V
Brecksville, Ohio

Broken toilet and AC in 2 rooms

Reviewed 3 weeks ago
We only booked 2 nights prior to boarding our cruise and had 2 rooms (one for my husband and I and the other for our teen sons). The first day everything seemed fine until we were getting ready for bed and our toilet wouldn’t flush. It wasn’t getting water to refill the tank. We fiddled with it and it was fine. Then we went to bed and woke up at 3am with the AC blowing hot air! We opened the door to the hallway to get some cooler air. Our sons were in a room across the hall and their AC never cooled the room at all. Then we were out sightseeing the second day and when we got back to the room to get ready for bed it was 930pm and our toilet wouldn’t flush. We tried everything. It had NO water. We called the front desk and they said they have no after hours maintenance and there’s nothing they could do. We had to use a trash can, fill it with water from the shower and then pour it into the toilet to flush. We checked out at noon the next day for our cruise and they made no attempt to fix our toilet or offer us another room or compensation. It’s ridiculous to expect your guests to stay in a room with no working toilet. Location was perfect and walkable but I’m not sure I would stay here after the issues we had with both rooms.
Date of stay: June 2024
Room Tip: Great location but our toilet and AC was not working
Trip type: Travelled with family
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All reviews las ramblas great location liceu metro station deluxe room gothic quarter la boqueria noisy at night family room central location street noise breakfast room reception staff small balcony restaurants and bars the air conditioning yogurt trieste
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Reviewed 3 weeks ago

It is our 2nd staying in Oriente Atiram Hotel. This time we are with our son 13 years old.
Hotel is perfect. Very clean, comfortable. Location is perfect. You can go everywhere by walking. Breakfast is nice. I strongly suggest staying here :)

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ayca a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

This hotel is right on La Rambla. The architecture in the foyer spoke to a grand period for this hotel. The staff were welcoming and very helpful. The breakfast was in a beautiful setting. The room was clean and well cared for during our stay. Air conditioning could have been a little better.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carol Anne N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 14, 2024

When you arrive at Oriente Atiram Hotel, you walk into this huge reception, and it gives you the feeling of entering a luxury castle from the 19th century. It is quite impressing :) The staff in the reception was friendly and helpful, but their computer systems must be dated... I prepaid the first night when I made the booking (which I had to do on the internet even thoug I wrote them an e-mail, but I am used to that, so not that big a problem). Then I paid the rest of the nights upon arrival. Since I was travelling in business I wanted a reciept for the stay in total - it was impossible.
The rooms are clean, and has an ok size. I did a HUGE mistake when I booked a superior room. All superior rooms are located with a french balcony facing La Ramblas. However, their windows are so far from sound proof, so I did not sleep at all the first night. It was like trying to sleep on the street... And at 0600, the metro started and the building was shaking. If you prefer the view over the beauty sleep, then pick the superior room, but if you need a few hours rest over the night, go for the standard room. They are facing inwards :)
Breakfast is just ok.

Room tip: If you enjyoy your sleep, do not pick the superior room (very noisy). You are paying extra for a room facing La Ramblas. not worth it!
Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kjersti S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 8, 2024 via mobile

This hotel is beautiful unfortunately our room was right above the Barcelona police station. So we would hear sirens and constantly see flashing lights in the evening & throughout the night .It was really loud and I could hear a lot of the outside noise from my room. I stood in room 118. You can also feel the vibration of the subway. The breakfast in the morning is not worth it..I have Traveled throughout Europe and I’ve come across much better breakfast’s at other hotels with a wide variety of food with better quality. The hotel staff is very prompt and nice. They were always able to assist when needed. Next time my family and I will stay where it’s not so touristy.

Room tip: It was crowded end of May beginning of June. The busiest months are June July, August.
Date of stay: May 2024
Trip type: Travelled with family
1  Thank Lana W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2024

Fantastic location. An oasis. Gorgeous foyer, clean and well appointed rooms. Helpful & friendly staff. Sparkling water on tap was an added bonus. Highly recommend if you are keen to explore the Gothic Quarter. Palau Guell is just around the corner as well.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank X9801QDsarahe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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