The hotel and room were lovely to look at. Minimalist, stylish, modern. The staff were friendly and it was a nice touch to have a large bottle of water and fruit waiting for you in the room.

There were a few things though that took the shine off. My room was too warm, with the air conditioning unit only working when set to blow warm air rather than cold. One of the most annoying things was the hairdryer, which requires you to squeeze the handle in order for it to work, which means you have to hold it in an odd way, and it takes ages. Unnecessary and frustrating. I was traveling for business which meant I needed to work in the evening, and the WiFi wasn't good. It was slow, and cut off on several occasions throughout the evening.

I wasn't asked how my stay was upon check out, otherwise I would have flagged these things there and then. It's a lovely looking place, but too many minor flaws for me to consider staying again.

Loved it! We had wonderful stay at Pol and Grace. It was in a quiet neighborhood and still close to the Gothic Quarter. The staff was welcoming, helpful and kind. Our room was clean and cozy with a nice view of the street. The complimentary coffee was definitely appreciated too. Thank you! Janine & Edward

Requested a crib. Said they’d bring it up. 3hrs later after our daughter had awakened from her nap it still hasn’t arrived. No air conditioning. Room was close to 25C when we arrived. Told us to open windows. Street noise overnight was crazy loud. Needless to say, we didn’t sleep too well. Stay somewhere else!