The experience that my relatives from New Jersey (USA) had in this hotel was regrettable.

During their absence from the room on Tuesday, February 6, 2024, $600 was stolen from the room from a wallet deposited on one of the shelves in the room (the rooms do not have a safe).

That same day, we went to the Police station in Barcelona to write the corresponding complaint.

The worst thing about the case is the arrogant, rude, and absolutely despicable attitude of the supposed person in charge of the hotel who did not even have the slightest empathy with his clients, nor did he apologize on behalf of the hotel, nor did he lift nothing to find out. what had happened and that he even insinuated that the complaint was false to try to obtain some compensation

Each one to do what they consider appropriate but this hotel is not, at all, recommended.

A complaint has also been filed with the Ministry of Industry and Consumer Affairs of the Generalitat of Catalonia and a request/complaint has been issued to the management of the Accor chain itself.

We stayed for 05 days as our stop over for our honeymoon trip it was excellent and memorable.
The hotel is near to metro station about 07min walk, mall next door, the breakfast buffet limited items however it is fresh all the team members are friendly special thanks to Chaimae and lamiae big thanks ladies for your assistance and kindness it was our first visit and won’t be the last

It’s a little off the regular tourist path but I would stay there again. Hotel is extremely clean and has the basic essentials for a comfortable stay. No laundry service but there is a self-service laundry centre within walking distance. Also located very close to a metro/train station so can be anywhere in the city quite quickly. Hotel located beside a small shopping area with a grocery store and a number of restaurants. Hotel staff very friendly and helpful. I would stay here again. My only comment: if you have scent-sensitivities, wear a mask in the lobby as there can be strong scents at times.