A very centrally located hotel with a terrific breakfast and decent rooms. The check-in was not very pleasant but that was an aberration as the rest of the front office and restaurant staff were polite but not particularly warm. The AC in the room was effective but could have been less noisy. The hotel itself was quiet and peaceful and one could get a good night's rest. Great place to stay for tourists like us.

Blood on pillows, No Hot water for 2 days, beds are so bad had to sleep on floor, no refunds, worts hotel ever, no one speaks english , they charge €5 for glass of water if u ask, cleaners dont give towels after cleaning

We stayed here for 5 nights as part of our honeymoon. We spent almost €1.000 and I wish we went somewhere else. We pre-ordered a bottle of Cava which the receptionist mentioned to the manager when we checked in. We figured they would bring it up when we checked in but it seems they forgot and I had to call reception to get it delivered. No big deal. But they failed to mention that there was construction going on. We stayed on the 5th floor and there was construction going on the floor above us every morning-late afternoon, not allowing us to rest after busy nights in the center of Barcelona. We purposely stayed here, away from all the commotion of the city so we could rest and we were woken up to construction every morning. On our last night, after spending all day out, we expected to come back to our room and be comfortable before our last sleep and 8.5hr ride back to USA. Little did we know that the AC would stop working and reception said there was “nothing they could do.” It’s colder in the hallway than in the room! We didn’t complain when there were ants in our kitchen every morning. We didn’t complain when I saw roaches in the lobby. We didn’t complain when the TV remote batteries died and reception said they would bring them right up - never did and we had to buy our own batteries for the remote. But I’m complaining now. This is supposed to be a 4 star hotel? Do yourself a favor and save your money and book somewhere else. This is our 3rd hotel of our Spain honeymoon and it was the worst one. Do not recommend.