Amazing hotel 10 mins walk from centre. Hotel is spotless and food is good.
Can’t praise the staff enough especially Ryan on reception who go above and beyond to help. Taxis readily available just outside.
Would use this hotel again if we visited
Hey there, Guest!
We're on cloud nine after reading your amazing review. Thanks a ton!
We're thrilled to hear that you found our hotel spotless and enjoyed the food. It's great to know that our location, just a short walk from the city centre, worked well for you. 🚶♂️
A huge shout-out to Ryan for going above and beyond to help you out! Our team is always eager to make your stay as comfortable and enjoyable as possible. 🌟
We're glad that you found the taxis readily available just outside the hotel, making it even more convenient for you to explore Barcelona.
We look forward to welcoming you back.
Best wishes,
Belén Sánchez, Guest Relations Manager
This hotel is a little gem. Its location is excellent, 5 mins walk from Las Ramblas, 5 mins from the water front and 15 mins max to Port Vell where all the harbour bars and restaurants are. There are lots of local restaurants nearby too.
The rooms and spotless and have body wash, shampoo, body lotion, hand wash supplied. There is a safe deposit box and a mini fridge which has complimentary apple, orange and pineapple juice plus still and sparkling water. Our room look out onto the centre of the hotel at the back so it was quiet - cannot comment on noise level at the front on the main road but windows seemed well sound proofed.
There is a gym which we didn't use but, it seemed very well equipped and opened early.
The hotel has a very chilled and trendy vibe and the decor is representative of this with lots of coloured seating, potted plants and fabulous lights. The restaurant area is really good and the food is fabulous (we ate our evening meal there one night and it was excellent). We did not have breakfast in the hotel but it looked great. We tended to eat breakfast in a little cafe directly across the road.
The highlight for my friends and I were the STAFF. Every single staff member went out of their way to make our experience a really lovely positive one. A particular shout out should go to Ryan on the front desk who went above and beyond, even leaving the hotel to help my friend who had been sold stamps that were not legal. Ryan dealt with the vendor and obtained a full refund for her. He recommended some great restaurants and rooftop cars and phoned on our behalf to check out availability and menus etc. A true gentleman and professional.
I loved Barcelona and its vibe and this hotel was part of the reason I enjoyed it so much. I would 100% return to the city and would definitely stay at the Innside Melia Barcelona Apolo when I do.
Dear Jop,
Thank you for this review.
We're thrilled to hear that you found our location to be excellent and convenient for exploring Barcelona. It's great that you enjoyed the trendy vibe, decor, and the food at our restaurant. We're also glad that our rooms met your expectations and that you appreciated the complimentary items in the minibar. 🍹
Your kind words about our team, especially Ryan, have truly made our day! We're proud to have such dedicated team members who go above and beyond to ensure our guests have a fantastic stay. We'll make sure to pass on your compliments to Ryan. 😊
Thanks again and we hope to see you again.
All the best,
Belén Sánchez, Guest Relations Manager
Fantastic hotel. In perfect condition, well serviced, nice rooms and extensive choices for breakfast. An ideal city centre location to explore or access the public transport network to see the sights.
Dear Jameshg,
Thank you for this positive feedback.
We are thrilled to hear that you found our hotel to be in perfect condition and well serviced. It's great to know that you enjoyed our nice rooms and extensive breakfast choices. We take pride in our ideal city center location, which allows our guests to easily explore Barcelona and access the public transport network to visit various sights.
We look forward to your next visit!
Cheers,
Belén Sánchez, Guest Relations Manager
Excellent 3 night stay, nothing to much trouble for the staff - wonderful interpersonal skills from all. Hotel a perfectly situated base for visiting the sights; lovely fresh and modern decor, great atmosphere, room was spotless and had everything we needed. Breakfast choices were fantastic with a huge variety. Would highly recommend, hopefully we’ll get to visit again.
Hi Sharonfb,
It’s kind of you to leave this awesome review of your recent visit
We are glad to know your stay with us was an excellent experience. We work hard to meet our guests' expectations and we’re happy to hear we hit the mark for you. We really appreciate your kind words, it gives our team a boost when we get such nice feedback!
It’s also nice to know that we were able to tempt your taste buds with the selection on offer at our breakfast buffet. Thank you very much for your kind recommendation.
See you again soon.
Take care,
Belén Sánchez, Guest Relations Manager
We arrived at the hotel early and were told our room would be ready by 3pm. We left our bags in storage and went to do some sightseeing. We returned around 2:30pm and enquired if our rom was ready. We were told 'it maybe ready for 3pm..maybe'. As weary travellers we pointed out that we were told that the room would be ready by 3pm. Begrudgingly the receptionist informed us that she would have to move us from the room they had previously assigned to us, to one that was 'all ready'. Why this was an issue we had no idea. We given a new room number and exhausted we retired to our room to rest. We awoke several hours later to sound of rooms around us, still being cleaned. Lovely Hotel, just needs House Keepers
Dear Guest,
Thank you for taking the time to share your review.
We're really sorry to hear that you were disturbed during your stay and wish that we'd known while you were here; we'll always do everything that we can to make sure that you're as comfortable as possible.
We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,
Belén Sánchez, Guest Relations Manager
